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Disability Resource Services
165 Murphy Library • 608-785-6900 • ability@uwlax.edu

DRS History

The Disability Resource Services has as its vision the commitment to support and encourage the full integration of persons with disabilities into the campus and all of its programs. Also included in this vision is the celebration of the many talents and abilities of persons with disabilities that add to the diversity of the campus community.


HISTORY OF SERVICES FOR PERSONS WITH DISABILITIES

AT THE UNIVERSITY OF WISCONSIN – LA CROSSE 

Section 504 of the Federal Rehabilitation Act of 1973 mandates access such that  “each program and activity, when reviewed in its entirety, is readily accessible to persons with disabilities and offered in the most integrated setting appropriate.”  Disabilities included are: mobility and sensory impairments, major physiological illness, mental retardation, specific learning disabilities, psychiatric disabilities, and chemical dependency.  These conditions must be of a degree that they seriously impair one or more of life’s major activities.

 Title V of the Rehabilitation Act of 1973 is generally regarded as the first civil rights legislation for persons with disabilities on the national level.  The guidelines developed by the (then) Department of Health, Education, and Welfare, (now the U.S. Department of Education) have direct impact on the higher education community.  It is this Section 504 mandate that has promoted the development of disability support service programs in colleges and universities across the country for over twenty years.

 At the University of Wisconsin – La Crosse, a Section 504 Self-Study was completed in 1977.  On November 21, 1977, the Affirmative Action Council’s Handicap Subcommittee (now, the Individuals with Disabilities Advocacy Committee - IDAC) held its first meeting.  The twelve members were appointed by Chancellor Kenneth E. Linder to implement Section 504 of the Rehabilitation Act of 1973.  Oversight of the Subcommittee and the University’s compliance with Section 504 was delegated to the 504 Coordinator, who was the Affirmative Action Director.  Primary responsibility of the subcommittee was determined to include:

1.   to monitor notification requirements

2.   to send out questionnaires to departments either not reached or not responding during initial self-evaluation process

3.   to review materials received from individual departments or units

4.   to continuously inform faculty and others of their obligations under the regulation

5.   to support and to assist in the development of a brochure describing services for the students with disabilities

6.    to support and  assist in the expansion of the Student Orientation Program to include sessions for students with disabilities

            The first year of the Subcommittee’s existence was devoted to an intensive self-study to evaluate the university’s compliance with Section 504.  The already established grievance procedures were formally extended to disability grievances. 

            In 1979, the Handicapped Student Association (now Students Advocating for Potential Ability) was formed with the purpose of:

1.      Supporting handicapped students

2.      Facilitating awareness of handicapped student needs

3.      Supporting basic rights of all students, resisting discrimination in all forms against handicapped students. 

            In October, the first annual Handicapped Awareness Days was held by the WHO (We Help Others) organization on campus.  Chancellor Richards met the public in front of Cartwright Center and rode in a wheelchair to lunch in Cartwright Center as part of the awareness activities.  Movies and a panel were also part of the activities. 

During 1980, the emphasis was on modifying the physical facilities on campus to provide access.  Cartwright Center was a particular area of concentration, as well as faculty offices, elevators, and the concept of malls between buildings to increase access.  The student organization (WHO) changes its name to the Campus Committee for Special Population and again held awareness days for special populations. 

In October of 1981, the Handicapped Student Services Office was established in Wilder Hall and a Coordinator was hired to implement services for the students with disabilities.  The position was by State money (25%) and a Student Support Services grant (75%).  Thirteen students identified with disabilities were served. 

The issues addressed by the Handicap Subcommittee during the 1982-83 academic year included: more visibility of department handicap representatives, handicap representatives in all departments, access to Cartwright Center, safety issues for students with disabilities, and scheduling accessibility.  Program brochures were developed which contained the message that special accommodations necessary for persons with handicaps to attend programs would be made if two weeks notice prior to the event was given.  The Accessible Teacher Award was established and awarded.  Students were added to the Handicapped Subcommittee. 

In 1983-84, handicap-parking spaces, the need for funding for the programs, ice and snow removal on campus when it affected handicapped students, and access ramps for wheelchairs were issues.  A Murphy Grant for $400.00 was obtained for the development of in-service programs. 

During 1984-85, a survey dealing with the needs of students with disabilities was sent out to faculty and instructional staff.  At that time, there were 126 students being served by the Handicapped Student Services Office.  The tradition of “Handicapped Awareness” conferences continued.  In May of 1985, state funding from the Associate Vice-Chancellor of Student Development, Dr. Tom Hood, was requested for a Handicapped Services Coordinator.  Dr. Hood put the request for 1 FTE position to coordinate handicapped student services as the top priority in his budget for 1986-87.  The Coordinator of Disability Services and several students with disabilities did an in-service for the Physical Plant personnel, which was well received.  However, only 40% of the departments on campus took part in the in-service workshops that were offered. 

The subcommittee reviewed increased contact with the department handicap representatives and housing coordinators.  A policy was established to refer temporarily disabled students, who were planning to leave the university because of their disability, to the coordinator of Handicapped Services who was to provide information on available services.  Emergency evacuation of students with handicaps was discussed without the desired response being obtained from the campus committee on emergency procedures.   The university committee did not provide specific reference to students with disabilities in the emergency plan. Amplified pay phones were installed in North Hall and Cartwright Center.

             In 1986-87, a new coordinator was hired to direct the services for students with disabilities on campus.  On October 7, 1986, the faculty departmental handicap representatives presented information regarding availability of services at their department meetings.  The issue of whether the Handicap Subcommittee should be part of the Affirmative Action Office or within the University was raised.  A faculty member, who was also a Handicap Subcommittee member, was appointed to serve on the UW-System Working Group on Students with Disabilities to develop System-wide guidelines.  The group made a call for proactive rather than reactive approaches to accommodation.  The persons doing taping and pushing wheelchair became volunteers.

             In 1987-88, Halley Young Sr. was the second person in the history of the Handicapped Subcommittee to receive recognition for his leadership and contributions in making UW-La Crosse accessible.  The Handicapped Student Services Coordinator was funded with state funding and provided with student-help money.  The number of students with handicaps served was now 151.

             The Board of Regents passed the UW-System Policy for the Non-Discrimination on the Basis of Disability.  Chancellor Richards disseminated the policy to the university administrators and faculty leaders.  The UW-System was the third in the country in developing a policy that related to disabilities.   The Handicapped Student Services Office changed its name to the Office for Students with Special Needs.  There was an additional advisor, supported by the TRIO grant, and hired half time to assist with services to students with disabilities.  The TRIO grant is a federal grant that services students that are first generation, low-income and students with disabilities. A tape-dubbing machine was purchased that year.  Career Services worked in cooperation with the personnel from the Office of Students with Special Needs to create internship opportunities for students with disabilities.  The Lectures and Concerts Committee began the conscious consideration of performers with disabilities in their programming.  Emergency Evacuation procedure issues were not resolved.  Priority snow and ice removal policies were discussed and it was decided that students should talk to Physical Plant directly if there were problems.

             In 1988-89, stable funding for in-services on disability issues was proposed.  The Chancellor, on August 31, 1989, approved a proposal to allocate $2000.00 per year to be established in the Student Development Division for in servicing.  These funds were to be administered by the Coordinator for Students with Special Needs for training and programming on campus.  Dr. Jane Jarrow, a national expert in post-secondary disabilities, spoke on campus in a series of workshops.  Also, Dr. Barbara Cordony, an expert in learning disabilities, spoke in a series of workshops for faculty, staff and students on campus.  The 504 Coordinator (the Affirmative Action Director) was reaffirmed as being responsible for implementation of compliance with the Regents policy on students with disabilities in a letter from UW-System and by Chancellor Richards in his State of the University address.  A draft of an Emergency Evacuation Policy was presented to the Handicapped Subcommittee. 

In 1988-89, 2.2 percent of the total student enrollment population at UW-La Crosse identified to the Office of Students with Special Needs with a physical or learning disability.  This figure can be compared to the System average of 1.4 percent.  The staff/student ratio number serving students with disabilities on the UW-L campus was significantly higher than the programs at the other UW System universities.  The statewide average of staff-student ratio is 79, while the average at UW-L was 134 in the 1989 school year.  Statewide $168.00 per student was allocated for students with disabilities, at UW-La Crosse the cost per student was only $118.00.   Also in 1989, an UW-System evaluation on the implementation of the UW-System Policy and Guidelines Related to Nondiscrimination on the Basis of Disabilities was completed. 

             Issues raised in 1989-90 included: funding, learning disabilities diagnostic testing costs, and adaptable computers on campus.  The Chancellor’s State of the University message indicated that the Handicap Subcommittee was implementing the Regent’s Policy on Students with Disabilities.  Primary and secondary winter access routes were standardized by policy.  Section 508 of the 1996 Amendments to the Rehabilitation Act of 1973 were discussed by the Handicap Subcommittee in reference to electronic office equipment.

             The 1990’s brought many changes in the delivery of services to students and staff with disabilities on the UW-La Crosse campus.  The passage of the Americans with Disabilities Act  (ADA) was passed in 1990.  The ADA, a civil rights guarantee for persons with disabilities in the United States, provides protection from discrimination for individuals on the basis of disability.  The ADA extends civil rights protections for people with disabilities to the private sector, transportation, public accommodations, services provided by state and local government, and telecommunication relay services.  The significance of this legislation is no less than the civil rights acts in the 1960s for minorities. Post-secondary institutions that receive federal money are additionally required to comply with a similar disability nondiscrimination law---Sections 504 of the Rehabilitation Act of 1973.

            The ADA also upholds and extends the standards for compliance set forth in Section 504 of the Rehabilitation Act of 1973 in the areas of employment and promotion practices, meeting planning, and communications.  Therefore, with the passage of ADA, UW-La Crosse named a campus ADA Compliance Officer.  This position was assigned to the current Affirmative Action Officer/504 Compliance Officer. 

             During the early 90’s, the students wrote and acted in a play, entitled Label Jars Not People, which was intended to sensitize the university community about issues dealing with individuals with disabilities.  Performances of this play were attended by more than 300 people.  Also, in 1990, the Famous People Players, a national touring company composed of people with disabilities, was brought to campus as part of the Lectures and Concerts Series.  In 1991, the Handicap Subcommittee changed its name to the Individuals with Disabilities Advocacy Committee (IDAC) to reflect a new structure, direction, and vitality for the committee.  The 1991-92 school year brought a new Chancellor to campus.  The Chancellor met with the IDAC members to discuss the future of services to persons with disabilities on campus as well as the committee’s interest in including disabilities as part of the new campus strategic planning process.

             Many of the initiatives in the early 90’s revolved around the changing of funding and reporting lines of the Special Needs office, personnel in the disability service areas, space and accessibility issues, and adaptable computer accessibility for students.  With the 1992 Reauthorization of the Higher Education Act, a number of changes occurred on the UW-La Crosse campus that affected the service to students with disabilities.  The Trio grants participants were redefined by the Higher Education Act.  The number of students with disabilities eligible to be served by the grant was redefined and the university was required to provide services for students no longer covered by the grant.

             At that time, there also was a separation of the special needs portion of the grant. The existing special needs advisor, funded under the grant, remained in the Office of Student Support Services.  However, this individual was to work with, and for, Special Needs Services.  In 1993, the Special Needs Services office was established as a separate reporting line to the Director of Counseling and Testing and an additional advisor, funded by 102 dollars, was assigned to the Special Needs Services

             The number of students with disabilities served under the Trio grant was 200. However, a mandated change in counting students served was necessary because of a statement in the Reauthorization Act, which reads, “not less than one-third of disabled students seen through Student Support Services will be low-income”.  At that time only 10 percent of the students with disabilities on campus were low-income.  Therefore, during 1993-94, the target numbers for students served under the grant was 60.  Many other changes occurred as a result of this mandate.  The development of separate programming, funded on one hand by the university and on the other by the grant, was one of the main issues at the time.

            During the early 1990’s, two residence hall rooms in Wentz Hall were designed for students with physical disabilities and the building was equipped with an elevator.  Thus, Wentz was considered to be the “accessible” residence hall.  The IDAC group (Individuals with Disabilities Advocacy Committee) worked on computer accessibility and with having more visible representation of persons with disabilities in university publications.  There was a great deal of discussion at that time to move the Special Needs Office to the new library addition because of accessibility, since the library addition would be built under new ADA guidelines.  There were three new teletypewriters (TTY’s) purchased by

UW-La Crosse to make programs more accessible to deaf and hard of hearing students.  During this time, the ADA committee began a self-study of UW-La Crosse’s needs for persons with disabilities.  In 1993, the campus began its strategic planning process, forming a study committee, the Diversity Action Group, which concluded ADA had greatly impacted the concept that individuals with disabilities are a minority population and that individuals with disabilities belong within the definition of “campus diversity.” 

            In 1993-94, IDAC provided training at for new faculty and staff orientation.  An open house for the new computer lab in Wittich Hall, with four adaptable computers for students with disabilities, was held.  The Affirmative Action Office, the Personnel Office, and the Services for Special Needs office in cooperation with Western Wisconsin Technical College sponsored an ADA Teleconference.  A Professional Staff grant written by June Reinert, Coordinator of the Special Needs Office, was funded to bring a national expert in disability issues to campus to provide education/training sessions and to review and report on disability services on the UW-La Crosse campus.   Implementation of the university reorganization, from the campus strategic plan of 1993-94, began during the summer of 1994.   One element of the plan was the creation of the Human Resources and Diversity Office led by an Association Vice Chancellor.  The education and advocacy components formerly reporting to the Assistant to the Chancellor for Affirmation Action were transferred to this newly established unit.  IDAC was one of these diversity elements to come under the auspices of the new office.

             In October of 1994, Dr. Jane Jarrow, Executive Director of Association of Higher Education and Disability, a nationally recognized leader in the field of providing services for college students with disabilities, visited the campus for three days.  During

Dr. Jarrow’s assessment period, she met with administrators, faculty, staff, and students, delivered seven presentations, including in-service workshops, and met personally with a number of individuals to discuss and review disability issues. 

            In February 1995, Dr. Jarrow provided a “Site Visit Report” with recommendations for the university in regards to disability issues on the UW-La Crosse campus.  The main recommendations were as follows: 

1.   It is recommended that consideration be given to the possibility of moving the Services for Students with Disabilities to a new location in a more physically accessible building, with expanded space that would provide the opportunity for more appropriate delivery of services. 

2.   It is recommended that serious consideration be given to moving the lines for reporting and the budgetary responsibility for Services for Students with Disabilities from the Student Affairs Division to some other area of the institution’s administrative structure that will allow for more timely response, authority for action, and the availability of adequate funding and resources to assure the institution’s legal compliance with federal mandates.

     3.    It is recommended that the institution take immediate steps to put in place formal written policies regarding
           when and how students with disabilities will be accommodated in the academic program.
 

4.   It is recommended that an aggressive (re) education plan be mounted to assure that students know their rights, that faculty understand their responsibilities, and that all parties are knowledgeable regarding institutionally prescribed policies/procedures regarding academic adjustments.

 Some of the above issues were discussed and some recommendations are still to be addressed by the university in the next millennium. 

            The 1995-96 school year brought changes to the way services for students with disabilities were delivered on campus.  The name of Disability Services/Special Needs Services was changed to Disability Resource Services (DRS) and was relocated in a new space in the library addition, sharing the area with the Upward Bound Office.  The location proved to be much more accessible.  The DRS office now was officially separated from the Student Support Services Office.  The DRS staff included a Coordinator, an Advisor, an Accommodations Manager, and an LTE administrative support position. 

            The advisor position for students with disabilities funded by the Student Support Services grant remained in Wilder Hall.  One of the main reasons that the DRS office moved to the new location was because of physical accessibility.  Therefore, the advisor still located in Wilder was not assigned any students with physical disabilities. 

            The DRS Office provided all of the accommodations and any new intakes of students to the program.  The Student Support Services office provided disability advising, but that advisor has worked very carefully with the DRS Coordinator to ensure the consistency of service and compliance with federal guidelines as they relate to persons with disabilities. 

            In 1995, accessible computers were moved into the Wing Communication Center.  The consolidation of accessible computers was completed with students input and consideration as well as input from the Disability Services Office.  Push button automatic door openers were installed to accommodate accessibility. 

            In the 1994-95 academic year, the ADA Self-Evaluation Desk Audit tool was developed, with input from all UW campuses, by UW-System Administration.  The ADA Desk Audit is based on the federal law and regulations, technical assistance materials, and involving legal opinions.  This tool will be very helpful to the campus to ensure that UW-La Crosse has identified and addressed all areas that require review and evaluation.  UW-La Crosse Campus Planning Office continues to address accessibility issues noted in the self-study through major and minor repair and remodeling projects.

            The Students Advocating Potential Ability (SAPA) was alive and well through the 1990’s, presenting many informational conferences every spring, including career information, advocacy, recreational opportunities, and disabilities services within the greater La Crosse area.  The SAPA student group is also involved in presenting sensitivity workshops, as well as being an integral part of the Diversity Week presentations.  The “Most Accessible Professor Award” was presented annually.  In addition, a “Staff Excellence Award” and an award for the “Most Accessible Department” were also given.  Students with disabilities choose the “Most Accessible Professor” and “Department” awards, while the DRS staff choose the “Staff Excellence Award.”

             The members of the Individuals with Disabilities Advocacy Committee (IDAC) have worked diligently to provide education for faculty and staff.  In 1996-97, the DRS office and IDAC created a significant tool with the development of The Faculty-Staff Manual for Students with Disabilities.  This handbook is design to provide understanding of ADA and System policies, legal issues, and sensitivity issues as they relate to students with disabilities, with input from all UW campuses.  Another handbook, called the Reasonable Accommodation Policy and Procedures Manual for Employees with Disabilities, which had been created earlier, was re-distributed throughout the campus community.

             A series of transparencies and presentation outline packets, which also included the Faculty-Staff Manual for Students with Disabilities, were developed for use by unit and department representatives for individuals with disabilities (RIDS).  There were six in-service demonstrations given for RIDS representatives to illustrate how to present the new in-service packets to their individual departments.  Four of the in-service packets were located in the DRS office for RIDS use.

             The DRS office recommended that a sign-language interpreter be provided for all formal, public university functions, that proper Braille signage be installed in all buildings, and that all new educational videos purchased by the university include close captioning.  In 1997 the DRS office received a computer that had a voice synthesizer, students who needed taped textbooks or examinations read could utilize this machine to read aloud the printed word.

             The services continued to grow as the DRS office was now servicing over 400 students and providing over 20,000 hours of service each academic year.  Since about one-quarter of the DRS student population are also Division of Vocational Rehabilitation (DVR) clients, DRS began working more closely with the Division of Vocational Rehabilitation (DVR), a statewide organization that provides funding for persons with disabilities.  Previously, the UW-System had entered into an agreement with DVR in Wisconsin.  As part of the agreement, the university schools would be reimbursed for accommodations used by DVR clients.  Although this additional funding source is considered “soft money”, due to the percentage of students served who came until the UW/DVR agreement, it gave the DRS office a chance to change what had been a part-time LTE position to an annual full-time contract as an Accommodations Manager.  DRS was also able to hire an LTE to do clerical work.  Even though these positions were not permanently funded it gave some stability to the DRS office.

             The 1997-98 school year brought a new Affirmative Action and Diversity Assistant to the Chancellor to campus.  This person was also the ADA and 504 Compliance Officer.  The addition of this new senior administrative position signals the campus’s commitment to individuals with disabilities at UW-La Crosse.  The IDAC committee worked on four different areas of access.  They were computer access, education of faculty, staff and students about disability issues, public relations and physical accessibility/ADA issues. The DRS office received a $66,000 grant to address the future employment needs of students with disabilities on campus.  In the first year of the grant over 15 students were placed in internships within their future field; three students received permanent jobs following the internship.  DRS served over 350 students with disabilities on campus, providing over 18,000 hours of service.

             During the 1998-99 school year, a unique opportunity arose.  This opportunity was recommended by Chancellor Kuipers to the Affirmative Action Officer. There would be a UW-La Crosse Strategic Plan developed for Diversity.  This commitment shows a true support of  making the campus available and accessible for all persons.

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Contact Information: Disability Resource Services • 165 Murphy Library • 608.785.6900
Copyright 2006