University Services Associate 2
Under general supervision, this position advises students and parents in completing financial aid forms, in explaining the various student loan types, and in filing appeals; serves in a triage role in determining if a student needs to see a counselor and, if so, which counselor can best meet their needs or if another office could serve them better; explains complex financial aid procedures and regulations to both students and their parents. This person has primary responsibility for the coordination and maintenance of administrative functions related to both the UW-L External Scholarship database and the Job Location Development program (a program linking employers and students seeking employment) This person will serve as lead worker and trains all student assistants who work at the front desk/reception area. Additionally, the position has responsibility for the coordination and maintenance of administrative functions related to the Short Term Loan program.
Knowledge, Skills & Abilities
This position requires knowledge of the financial aid program, knowledge of office management; ability to interpret and follow policies and procedures; good oral and written communication; computer software, i.e. Microsoft office, a variety of data merging processes, email, spreadsheets; the ability to work independently as well as part of a team; organized, possess an attention to detail and have the ability to multi-task with many interruptions.
Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.
For UW-La Crosse Campus safety information and crime statistics/Annual Security Report see http://www.uwlax.edu/StudentLife/securityreport.htm and for drug and alcohol information see http://www.uwlax.edu/HR/newemp/drugfree.htm or call Human Resources at (608) 785-8013 for a paper copy.
This is a full time position (40 hrs/wk)
Pay will be based on the rules that apply to compensation upon transfer, reinstatement or voluntary demotion; beginning pay will not be less than the minimum ($13.968). Pay Schedule/Range is 02-10. A six month probationary period may be required.
Competitive salary, excellent fringe benefits.
For more information contact Ann Bever, HR Assistant, 608-785-8015, email@example.com
Please apply by
emailing a resume and your at-risk layoff letter (if applicable) to Ann Bever at
firstname.lastname@example.org by Noon, Friday, March 1,
As an Affirmative Action, Equal Opportunity Employer, the University of
Wisconsin-La Crosse is engaged in an effort to be a leader in Wisconsin’s
movement toward increased diversity and inclusiveness. Women, persons of
color, and individuals with a disability are encouraged to apply. If you
have a special need/accommodation to aid your participation in our hiring
process, please contact the individual above to make appropriate arrangements.
Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, UW-La Crosse does not discriminate on the basis of arrest or conviction record.
Under Wisconsin Statutes, we are required to provide, upon request, a list of nominees and applicants. A written request can exclude one from this list. Persons agreeing to be final candidates (to be interviewed) will have their identities revealed as final candidates.