The Eagle Help Desk provides diagnostic and repair services on select Dell and Apple computers. Services provided include:
The only expenses incurred by departments are for out-of-warranty parts, hardware upgrades and additional software not included under a campus site license.
The Eagle Help Desk does not offer backup services. The user is responsible to ensure that all data is backed up and all application installation software is available before the computer is dropped off for service.
The Eagle Help Desk offers limited assistance with student personally owned computers. Before working on a student's computer, the student must sign a liability waiver. We will do everything we can, but we are not responsible for lost data or other problems. No warranty of service is provided or implied.
Services provided include:
We reserve the right to refuse service at anytime. You must be present.
Unfortunately we are unable to provide assistance with faculty & staff personally owned equipment.
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