LibQUAL+ Survey Results
Introduction
Murphy Library conducted a survey in both 2004 and 2008 to measure perceptions of library service quality and collections. Named LibQUAL+, this survey was developed and extensively tested by the Association of Research Libraries (ARL); the survey instrument has been used by hundreds of libraries since 2000.
Note: The following files are PDFs and require Adobe Reader
UW-L Results
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LibQUAL+ Executive Summary: 2004 | 2008 (pdf)
Highlights of major findings.
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Survey Results Portfolio for Murphy Library: 2004 | 2008 (pdf)
The official LibQUAL+ results report for Murphy Library
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LibQUAL+ Results Review & Glossary: 2004 | 2008 (pdf)
A guide of terms and survey questions to be used when reviewing the survey results.
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Sample Specifications & Response Rate: Murphy Library: 2004 | 2008 (pdf)
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LibQUAL+ Comparison Data: 2004 & 2008 (pdf)
UW-L Reports
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2008 LibQUAL+ Presentation to Faculty Senate Library Committee: PowerPoint | Handout (pdf)
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2008 LibQUAL+ Report to NCA (pdf)
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LibQUAL+: Measuring Service Quality Perceptions - Provost Council Report: 2004 | 2008 (pdf)
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LibQUAL+: Measuring Service Quality Perceptions - Graduate Council Report: 2004 and supporting document
UW System Results
