This page describes the accident insurance policy for individuals who travel to foreign countries.
Europe Assistance is a program provided at no cost to State of Wisconsin (including University) employees while traveling abroad in the course and scope of their employment. This travel insurance program provides medical emergency assistance for worldwide travel while on business. Europe Assistance is designed to ensure the availability of competent health care as promptly as possible in situations where health care may not be available or is not up to US standards.
Europe Assistance operates a 24 hour, 7 days a week, toll-free, emergency telephone assistance service. To access the emergency assistance services while traveling, please call one of the following emergency numbers:
1-888-987-5920 (From within the US, Canada, Puerto Rico or U.S. Virgin Islands); or from anywhere else in the World: 1-240-330-1571; Call collect if necessary.
In the event of a travel-related emergency, Europ Assistance will provide the following emergency assistance services:
Medical Assistance Services
Worldwide Medical and Dental Referrals
Monitoring of Treatment
Facilitation of Hospital Payments
Transfer of Insurance Information to Medical Providers
Medication, Vaccine and Blood Transfers
Dispatch of Doctors and Specialists
Transfer of Medical Records
Continuous Updates to Family, Employer and Home Physician
Hotel Arrangements for Convalescence
Replacement Corrective Lenses and Medical Devices
Travel Assistance Services
Replacement of Lost or Stolen Travel Documents
Emergency Travel Arrangements
Transfer of Funds
Emergency Pet Housing and/or Pet Return
Worldwide Destination Intelligence
Travel and Health Information
Real-Time Security Intelligence
Medical Evacuation and Repatriation Services
Emergency Medical Evacuations
Transportation to Join a Hospitalized Member
Return of Dependent Children
Transportation After Stabilization Repatriation of Mortal Remains
Personal Security Services
Political Evacuation Services
Security Evacuation Services
Transportation After Political or Security Evacuation
Call Europe Assistance if you are away from home and:
You are involved in an accident requiring medical treatment
You are having difficulty locating medical care
You have a medical problem and require translation services
You have any other serious travel difficulties.
In an emergency, go immediately to the nearest physician or hospital. Contact the nearest Europ Assistance Center. Be prepared to give your name, ID number and a brief description of your problem.
For additional information related to this policy and to receive a Europ Assistance card, please contact Risk Management at 608.785.8569 or
118 Graff Main Hall
Hours: 7:45 a.m. - 4:30 p.m.
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