Box Office Policies

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  • Ticket reservations will only be taken during regular box office hours.
  • The UW-L Theatre box office accepts cash, check, MasterCard and Visa only. We do not accept UW-L's Tower Tender/Campus Cash.
  • All tickets are the responsibility of the purchaser. All cancellations or ticket changes must be made at least 24 hours prior to the performance. The box office does not buy-back unused tickets or refund tickets.
  • A valid UWL student ID is required to purchase tickets at the student rate. Only one student priced ticket may be purchased per ID.
  • Seating is assigned unless otherwise indicated. In order to be seated with your friends/family, tickets must be purchased together.
  • All tickets must either be charged to a MasterCard/Visa OR picked up 24 hours prior to showtime. Any unpaid reserved tickets will be released for resale.
  • When ordering tickets by phone (785-8522), a MasterCard/Visa number is required to hold tickets at the box office. These tickets will be held for you until the performance. If you fail to pick up your tickets, your credit card will still be charged.
  • For sold out performances, a waiting list will begin one hour before each performance. Waiting list requests can only be made in-person (no phone calls, please).