William H. Ross, Jr.
Research

PUBLISHED JOURNAL ARTICLES

Ross, W. H., Brantmeier, C., & Ciriacks, T. (in press). The impact of hybrid dispute
resolution procedures on constituent fairness judgments. Journal of Applied Social Psychology.
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Hovorka-Mead, A. D., Ross, W. H., Whipple, T., & Renchen, M. B. (2002). Watching the detectives:
Seasonal student employee reactions to electronic monitoring. Personnel Psychology, 55.
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Ross, W. H., Pollman, W., Perry, D., Welty, J., & Jones, K. (in press). Interactive video negotiator training:
A preliminary evaluation of the McGill Negotiation Simulator. Simulation & Gaming.
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Fleming, M., & Ross, W. H. (in press). On Behalf of the I.W.W.: Helen Keller's Views on
the Labor Movement. Labor's Heritage.
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Ross, W. H., & Conlon, D. E. (2000). Hybrid forms of dispute resolution: Theoretical implications of combining
mediation and arbitration. Academy of Management Review, 25 416-427.
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Ross, W. H. (2000). Measuring success in mediation. Mediation Journal, 1, 1-16.
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Ross, W. H., Fischer, D., Baker, C., & Buchholz, K. (1997). University Residence Hall Assistants as Mediators:
An Exploratory Investigation of the Role of Interpersonal Factors in Dispute Mediation.
Journal of Applied Social Psychology, 27, 664-707.
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Conlon, D. E., & Ross, W. H. (1997). Appearances do count: The effects of outcomes and explanations on
disputant fairness judgments and supervisory evaluations. International Journal of Conflict
Management, 8, 5-37.
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Ross, W. H., & LaCroix, J. (1996). Multiple meanings of trust in negotiation theory and research:
A literature review. International Journal of Conflict Management, 7, 314-360.
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Ross, W. H., & Wieland, C. (1996). The effects of interpersonal trust and time pressure on managerial mediation
strategy in a simulated organizational dispute. Journal of Applied Psychology, 81, 228-248.
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Conlon, D. E., Carnevale, P. J., & Ross, W. H. (1994). The influence of third party power and
suggestions on negotiation: The surface value of a compromise. Journal of Applied Social Psychology, 24,
1084-1113.
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Conlon, D. E., & Ross, W. H. (1993). The effects of partisan third parties on negotiator
behavior and outcome perceptions. Journal of Applied Psychology, 78, 280-290.
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Baker, C., & Ross, W. H. (1992). Mediation control techniques: A test of Kolb's 'Orchestrators'
and 'Dealmakers' model. International Journal of Conflict Management, 3, 319-341.
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Ruefle, W., Ross, W. H., & Mandell, D. M. (1992). Attitudes toward South East Asian immigrants
in a Wisconsin community. International Migration Review, 26 877-898.
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Conlon, D. E., & Ross, W. H. (1992). The influence of movement toward agreement and
third party intervention on negotiator fairness judgments. The International Journal of
Conflict Management, 3, 207-221.
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Ross, W. H. (1990). An experimental test of motivational and content control on dispute mediation.
Journal of Applied Behavioral Science, 26, 111-118.
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Ross, W. H., Conlon, D. E., & Lind, E. A. (1990). The mediator as leader:
Effects of behavioral style and deadline certainty on negotiator behavior.
Group and Organization Studies, 15, 105-124.
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Ross, W. H., & Chaudhry, S. S. (1990). Personnel/Human Resource Management
microcomputer packages. Omega: The International Journal of Management Science, 18, 415-423.
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Chaudhry, S. S., Betton, J., Ross, W. H., & Xu, L. D. (1989). Integrating microcomputer software
packages into the business curriculum. Education & Computing, 4, 91-97.
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Chaudhry, S. S., & Ross, W. H. (1989). Relevance Trees and Mediation.
Negotiation Journal, 5, 63-73.
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Fassino, F. J., & Ross, W. H. (February, 1989). Human Resource Forecasting in the
Classroom. Academic Computing, 4, 26-29.
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Ross, W. H. (1988). Situational Factors and Alternative Dispute Resolution.
Journal of Applied Behavioral Science, 24, 251-262.
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Ross, W. H. (1986). The Use of Integrative Personnel Cases in a Senior-Level
Human Resource Management Class. Journal of Management Case Studies, 2, 328-333.
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Kramer, A., Ross, W. H., and Donchin, E. (1981). Individual differences in human
information processing: A chronometric analysis of the role of the graphic and phonological cues
in a non-lexical decision task (abs.) Psychophysiology, 19, 330-331.
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PUBLISHED BOOK CHAPTERS
Ross, W. H. (2003). Trust. In W. E. Craighead and C. B. Nemeroff (Eds.)
The Concise Corsini Encyclopedia of Psychology and NeuroScience, First Edition.
New York: Wiley.
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Ross, W. H. (2000). Trust. In W. E. Craighead and C. B. Nemeroff (Eds.)
The Corsini Encyclopedia of Psychology and Behavioral Science, Third Edition, Vol. 4.
New York: Wiley (pp. 1715-1717).
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Bougon, M. G., Baird, N., Komocar, J. M., & Ross, W. H. (1990).
Identifying strategic loops: The self-Q interviews. In A. Huff (Ed.) Mapping
Strategic Thought, 327-354. Chichester, West Sussex, England: Wiley & Sons, Ltd.
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Ross, W. H. (1989). Beliefs of Mediators and Arbitrators Regarding the Effects of
Motivational and Content Control Techniques in Disputes. In M.A. Rahim (Ed.)
Managing Conflict: An Interdisciplinary Approach, 209-219. NY: Praeger.
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PUBLISHED BOOK AND ARTICLE REVIEWS
Ross, W. H. (1997). Looking back and looking forward: Where do we go from here?
Published peer review of "Cooperative and competitive goal approach to conflict:
Accomplishments and challenges," by D. Tjosvold. Applied Psychology: An International
Review, 46, 44-47. (in press)
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Ross, W. H. (1990). Review of Social Conflict: Escalation, Stalemate, and Settlement,
by D. G. Pruitt and J. Z. Rubin, New York: Random House, 1986. International Journal
of Conflict Management, 1, 118-122.
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PUBLISHED CASES AND CLASS EXERCISES
Ross, W. H. (1994). A survey of labor relations topics [term paper topics and accompanying
references]. In Holley, W. H., & Jennings, K. M. The Labor Relations Process, Fifth
Edition, Instructor's Manual. Hinsdale, Il: Dryden. An earlier compilation appeared in the third edition (1987).
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Hannum, B. S., & Ross, W. H. (1993). River City Marsh Conflict. International Journal of
Conflict Management, 4, 355-379 [refereed negotiation simulation and teaching note].
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Kuhle, B., Knox, K., & Ross, W. H. (1992). The Hormel Strike at Austin Minnesota.
International Journal of Conflict Management, 3, 45-68 [refereed case].
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Briggs, P., & Ross, W. H. (1992). Collective Bargaining at Magic Carpet Airlines: A
Union Perspective. In B. Meadows (Ed.) 1991 Annual Advances in Business Cases.
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Ross, W. H. (1989). Jerry's Performance Appraisal [class exercise].
In D. Marcic-Hai (Ed.) Organizational Behavior: Experiences and Cases, Second Edition. St. Paul: West.
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Ross, W. H. (1989). The AIDS Incident. [class exercise].
In D.Marcic-Hai (Ed.) Organizational Behavior: Experiences and Cases, Second Edition. St. Paul: West.
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Ross, W. H. (1989). Freida Mae Jones [teaching note].
In D.Marcic-Hai (Ed.) Organizational Behavior: Experiences and Cases, Second Edition. St. Paul: West.
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Ross, W. H. (1989). Rambush Company [teaching note].
In D.Marcic-Hai (Ed.) Organizational Behavior: Experiences and Cases, Second Edition. St. Paul: West.
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Ross, W. H. (1989). The appraisal of administrative assistants at Row Engineering.
In J. Ivancevich, & W. Glueck, Foundations of Personnel. Plano, TX: BPI.
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Ross, W. H. (1987). The River City Library Case. In P. Fisher (Ed.) Annual Advances in Case Research, 1986.
Vermillion, SD: South Dakota University (refereed). The case is also reprinted in Dunham, R., & Pierce, J.
(1989). Management. Glenview, IL: Scott, Foresman, and Company, 636-639.
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Ross, W. H. (1986). Applied motivation exercise. In D. Hai (Ed.) Organizational Behavior:
Experiences and Cases, Instructor's Manual. St. Paul, MN: West.
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TECHNICAL REPORTS
Ross, W. H., Triandis, H. C., Chang, B. H., & Marin, G. (1982). Work values of Hispanic and Mainstream
naval recruits. U.S. Navy Technical Report No. 8, NR170-906. Department of Psychology, University of Illinois
at Urbana-Champaign.

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