Mission, Values and Goals

Our Mission

To support the campus community by effectively providing professional business services, general services, and meaningful financial and budget information.  We will accomplish our mission by performing our tasks in new and better ways and by continually communicating with the campus.

Our Values

  • Honesty & Integrity - Be professional, accurate, prompt, and respectful while safeguarding the assets of the University and the State.

  • Lifelong Learning - Encourage and support staff in efforts to enhance their professional and personal growth.

  • Quality Improvement - Continually reach for new improvements and efficiencies through better use of technology and review of processes.

  • Environment - Work together to accomplish goals and tasks while cultivating a positive atmosphere of camaraderie and good work.

  • Communication - Openly and honestly communicate with the campus community.

Our Goals

  1. Provide critical information in a timely manner.
    a.  Timeline - continuous.
    b.  Performance indicator - Reduction in turnaround time for information to campus.
    c.  Constraints - Staffing levels.

  2. Enhance budget and financial reporting.
    a.  Timeline - continuous.
    b.  Performance indicator - Reduction in turnaround time for information to campus.
    c.  Constraints - Working with UW System staff in a common systems environment.

  3. Improve customer service.
    a.  Timeline - continuous.
    b.  Performance indicator - Reduction in turnaround time and campus satisfaction
         indicators.
    c.  Constraints - Departmental acceptance to change given current workload levels.

  4. Maintain integrity of University assets by improving internal controls.
    a.  Timeline - continuous.
    b.  Performance indicator - Legislative audits and UW-L internal audit results.
    c.  Constraints - Staffing levels for separation of duties.