The advising and counseling role of the online instructor is very unique. I provide advising or counseling to my students via email or phone. If they are having issues with the coursework, clinical internship, or various other concerns, they will contact me and then both of us work together to help them with their concerns.
The students are always notified of the student advising and counseling services available via UW-L campus as well.
Part of my weekly administrative duties as a program director involve advising or counseling. I welcome this part of my job as it allows for more connection with the students.
As a program director, instructor, or mentor, advising is an integral part to student success.