Journal Articles dealing with Third Party Intervention in Disputes:  Mediation, Arbitration, & Conflict Management


            Secchi, D., & Ross, W. H. (2012).  Analyzing Negotiation and Third Party

                        Dispute Resolution Procedures Through Distributed Cognition.  Journal of

                        Collective Negotiations.   In press. 

           Boland, M., & Ross, W. H. (2010).  Emotional Intelligence and dispute mediation

                        in escalating and de-escalating situations. Journal of Applied Social Psychology, in press. 

        Ross, W. H., & Chen, J. V. (2007, Summer).  Labor Arbitrators Consider HIPAA: 

                   Guidance for Health Care Managers.  Labor Law Journal, 58, (2), 117 – 130.

        Ross, W. H. (2006).  Should "Night Baseball" Arbitration be used in lieu of Public-Sector Strikes?  Psychological Considerations and

                Suggestions for Research.  Journal of Collective Negotiations in the Public Sector, 31, (1), 45-70. 

       Ross, W. H. (2002).  The impact of hybrid dispute resolution procedures on constituent fairness judgments.

                Journal of Applied Social Psychology, 32, 1151-1188.  (Co-authored)

      Ross, W. H., & Conlon, D. E. (2000). Hybrid forms of dispute resolution: Theoretical implications of combining

                mediation and arbitration.  Academy of Management Review, 25 416-427.

       Ross, W. H. (2000).  Measuring success in mediation.  Mediation Journal, 1, 1-16.

       Ross, W. H., (1997). University Residence Hall Assistants as Mediators:   An Exploratory Investigation of  the Role of

                Interpersonal Factors in Dispute Mediation. Journal of Applied Social Psychology, 27, 664-707. (Co-authored)

         Conlon, D. E., & Ross, W. H. (1997). Appearances do count:  The effects of outcomes and explanations on

                disputant fairness judgments and supervisory evaluations.  International Journal of Conflict Management, 8, 5-37.

         Ross, W. H. (1996).  Multiple meanings of trust in negotiation theory and research:

                A literature review.  International Journal of Conflict Management, 7, 314-360. (Co-authored)

         Ross, W. H. (1996).  The effects of interpersonal trust and time pressure on managerial mediation

                strategy in a simulated organizational dispute.  Journal of Applied Psychology, 81, 228-248. (Co-authored)

         Conlon, D. E., Carnevale, P. J., & Ross, W. H. (1994).  The influence of third party power and suggestions on

                negotiation:  The surface value of a compromise. Journal of Applied Social Psychology, 24,1084-1113.

         Conlon,  D. E.,  &  Ross,  W.  H.  (1993). The effects of partisan third parties on negotiator behavior and

                outcome perceptions.  Journal of Applied Psychology, 78, 280-290.

         Ross,  W. H.  (1992).   Mediation control techniques: A  test  of  Kolb's 'Orchestrators' and

                'Dealmakers' model. International Journal of Conflict Management, 3,  319-341. (Co-authored)

      Conlon, D. E., & Ross,  W. H.  (1992).  The  influence  of  movement toward agreement  and

                third party intervention on negotiator fairness judgments.  The International Journal of

                Conflict Management, 3, 207-221.

         Ross, W. H.  (1990).  An  experimental  test  of  motivational  and content  control  on  dispute  mediation.

                Journal of Applied Behavioral Science, 26, 111-118.

         Ross, W. H., Conlon, D.E., &  Lind,  E.A. (1990).   The mediator  as  leader:   Effects of behavioral style

                and  deadline  certainty  on   negotiator behavior. Group  and Organization Studies, 15, 105-124.

         Chaudhry,  S. S.,  &  Ross,  W. H.  (1989).   Relevance Trees and Mediation.   Negotiation Journal, 5, 63-73.
          Ross, W. H. (1988).  Situational Factors and Alternative Dispute Resolution. Journal of Applied Behavioral Science, 24, 251-262.



        Conlon, D. E., & Ross, W. H. (2012).  The Effect of Perceived (In)Justice on

                        Cooperativeness: Implications for Negotiators as “Justice-Enhancing

                        Communicators” in an era of Social Networking.  In D. Shapiro and B. Goldman

                        (Eds.) Psychology of Negotiations in the 21st Century Workplace (pp. 17-44).

                        New York, NY: Psychology Press/Routledge.       


          Ross, W. H.   (1989).    Beliefs  of   Mediators  and   Arbitrators Regarding  the Effects of
                Motivational and Content Control  Techniques in Disputes.  In M.A. Rahim (Ed.)
                Managing  Conflict:  An Interdisciplinary Approach, 209-219.  NY: Praeger.



Note:  This list only contains articles and book chapters.  For relevant cases, book reviews, etc., please see the list of publications organized chronologically. Topical lists may contain duplicate entries if an entry deals with more than one topic.


Articles dealing with Human Resource Management, Labor & Employment Relations, and Bargaining

Articles dealing with Trust

Articles dealing with Electronic Monitoring

Articles dealing with Procedural Justice Issues


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