Journal Articles dealing with Third Party Intervention in Disputes: Mediation, Arbitration, & Conflict Management
Secchi, D., & Ross, W. H. (2012). Analyzing Negotiation and Third Party
Dispute Resolution Procedures Through Distributed Cognition. Journal ofCollective Negotiations. In press.
Boland, M., & Ross, W. H. (2010). Emotional Intelligence and dispute mediation
in escalating and de-escalating situations. Journal of Applied Social Psychology, in press.
Ross, W. H., & Chen, J. V. (2007, Summer). Labor Arbitrators Consider HIPAA:Guidance for Health Care Managers. Labor Law Journal, 58, (2), 117 – 130.
Ross, W. H. (2006). Should "Night Baseball" Arbitration be used in lieu of Public-Sector Strikes? Psychological Considerations and
Suggestions for Research. Journal of Collective Negotiations in the Public Sector, 31, (1), 45-70.
Ross, W. H. (2002). The impact of hybrid dispute resolution procedures on constituent fairness judgments.
Journal of Applied Social Psychology, 32, 1151-1188. (Co-authored)
mediation and arbitration. Academy of Management Review, 25
Ross, W. H. (2000). Measuring success in mediation. Mediation Journal, 1, 1-16.
Interpersonal Factors in Dispute Mediation. Journal of Applied Social Psychology, 27, 664-707. (Co-authored)
disputant fairness judgments and supervisory evaluations. International Journal of Conflict Management, 8, 5-37.
A literature review. International Journal of Conflict Management, 7, 314-360. (Co-authored)
strategy in a simulated organizational dispute. Journal of Applied Psychology, 81, 228-248. (Co-authored)
negotiation: The surface value of a compromise. Journal of Applied Social Psychology, 24,1084-1113.
outcome perceptions. Journal of Applied Psychology, 78, 280-290.
'Dealmakers' model. International Journal of Conflict Management, 3, 319-341. (Co-authored)
third party intervention on negotiator fairness judgments. The International Journal of
Conflict Management, 3, 207-221.
Journal of Applied Behavioral Science, 26, 111-118.
and deadline certainty on negotiator behavior. Group and Organization Studies, 15, 105-124.
Conlon, D. E., & Ross, W. H. (2012). The Effect of Perceived (In)Justice on
Cooperativeness: Implications for Negotiators as “Justice-Enhancing
Communicators” in an era of Social Networking. In D. Shapiro and B. Goldman
(Eds.) Psychology of Negotiations in the 21st Century Workplace (pp. 17-44).
New York, NY: Psychology Press/Routledge.
Ross, W. H. (1989). Beliefs of Mediators and Arbitrators Regarding the Effects of
Motivational and Content Control Techniques in Disputes. In M.A. Rahim (Ed.)
Managing Conflict: An Interdisciplinary Approach, 209-219. NY: Praeger.
Note: This list only contains articles and book chapters. For relevant cases, book reviews, etc., please see the list of publications organized chronologically. Topical lists may contain duplicate entries if an entry deals with more than one topic.
Articles dealing with Human Resource Management, Labor & Employment Relations, and Bargaining
Articles dealing with Trust
Articles dealing with Electronic Monitoring
Articles dealing with Procedural Justice Issues
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