Symantec Anti-Virus Installation

UW-L's Symantec Anti-Virus is only licensed for installation on UW-L Staff and Faculty computers.  This is not available for use by students at UW-L.  Installation on other computers is a violation of the license agreement and is considered piracy.  If you believe you currently have a virus on your computer, please do not try installing Symantec Anti-Virus.  If your computer is currently compromised, it is likely that the installation will not complete properly, thus exposing you to more exploits and potentially causing serious harm to your system.  If you believe you have a virus on your computer, please use a free, online virus scanner before installing Symantec Anti-Virus.  Although we do not support any anti-virus software other than the campus licensed version of Symantec Anti-Virus, we recommend using an online scanner such as Trend Micro's HouseCall or Microsoft's Live OneCare Protection Scan.  Both of these are online scanners that require a valid internet connection.  They do not install software on your computer, but run in a web-based platform to scan your computer. 

Suggestions for student anti-virus use can be found here.

Downloading and Installing Symantec Anti-Virus

  1. Review the directions below.  Then, when you are prepared to install Symantec Anti-Virus Endpoint Protection 11 on your computer, please click here. 
  2. You will be prompted to log into the website in order to download and install Symantec Anti-Virus.  When you are prompted to login, be sure to include eagle\ before your NetID.  If your NetID is smith.john, type it in as eagle\smith.john.  If you are unsure what your NetID username and password are, you can find helpful information about your email account here.
  3. Select the version of the Anti-Virus software that is appropriate for your operating system and let it install.  If you are unsure if you have a 32-bit or 64-bit operating system, please find out before trying to install.  You can find out by right-clicking on "My Computer" (Windows XP) or "Computer" (Windows Vista) and selecting "Properties".  In here, it will let you know which version of Windows you have installed on your computer (32-bit or 64-bit). 
  4. Either select to Run the program or Save the program.  If you Save the file, remember where it is saved on your computer and run the installer immediately following the download.  This will install Symantec Anti-Virus Endpoint Protection 11 on your computer. 

Additional Help

If you need additional help with Symantec Endpoint Protection, please contact us:

By Phone: (608) 785-8774

By Walk-In:
Eagle Help Desk Regular Hours
103 Wing Technology Center
Monday-Friday, 7:30am-4:30pm

Eagle Help Desk Extended Hours
Monday-Thursday, 4:30pm-6:30pm

By E-mail: helpdesk@uwlax.edu