UW-L Wireless Network Help

UW - La Crosse has recently converted to a new wireless setup on campus. We now have readily available access for anyone through 'UWLopen'. A more secure connection can be used by connecting to 'UWLsecure'. Please select the appropriate network and operating system of your machine for further instructions.

UWLopen

Wireless Configuration for Windows (PDF)
Wireless Configuration for Macintosh (PDF)

UWLsecure

Wireless Configuration for Windows (PDF)
Wireless Configuration for Macintosh (PDF)

Wireless Access Point locations


Wireless Network FAQs

Is wireless available in the Residence Halls? All the residence halls offer full wireless coverage as of the fall of 2009.  Even though there are access points positioned throughout each residence hall, wireless access is not guaranteed in the residence halls.  Because of the size and materials used in the construction of the residence halls, you may encounter a weaker than needed signal strength in certain areas of the building.  Wired network connections are available for every student in their room in their residence hall.  This being said, students are not allowed to add their own wireless access points to the network for security reasons.  Violations to this rule will not be tolerated.

Do I need anything special to use the wireless network? Yes, your computer will need a wireless network card. This is different than the network card you use to plug the cable into while in your residence hall. A wireless network card is a separate piece (or built into most newer computers - check your computer's specifications). Currently, our network is set up for optimal use via 802.11g wireless cards, but 802.11g and 802.11n (the latest technology) wireless cards will also work on the campus wireless network.

Is there somewhere to get help if I followed the directions above but the wireless setup did not work?  Yes, there is for all Windows PCs and Mac Computer wireless configuration issues.  If you have properly followed the directions and are still unable to connect to the campus wireless network, please contact the Eagle Help Desk.  The Eagle Help Desk does not offer any assistance with wireless or other issues for personal mobile devices such as iPod Touches or iPhones.

By Phone:
(608) 785-8774

By Walk-In:

103 Wing Technology Center
Eagle Help Desk Regular Hours
Monday-Friday, 7:30am-4:30pm

Eagle Help Desk Extended Hours
Monday-Thursday, 4:30pm-6:30pm

By E-mail:
helpdesk@uwlax.edu 


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