Supported Software Listing
The ITS Support Center is able to support a wide variety of campus standard applications. Support for applications other than those listed is not provided, although we may be able to refer you to additional resources. For frequently asked questions on many of these software products, please check our Electronic Help Desk. On-line tutorials and documentation are provided on a variety of topics. Additional information is added regularly.
The following list of currently supported software is a dynamic on-going evaluation of emerging technology and trends. Please check this reference frequently. Support proposals are subject to change. Please feel free to call us if you have any further questions regarding supported software at UW-L.
Operating Systems
Windows 2000 Professional- Not Supported
Windows XP Professional - Full Support
Windows Vista - Full Support
Macintosh OS 10.3.x - Not Supported
Macintosh OS 10.4.x - Full Support
Macintosh OS 10.5.x - Full Support
PC Applications
Office XP - Not Supported
Office 2003 - Full Support
Office 2007 - Full Support
SPSS 16.x - Not Supported
SPSS 17.x - Full Support
Mac Applications
Office v.X (Mac) - Not Supported
Office 2004 (Mac) - Full support
Office 2008 (Mac) - Full Support
Apple Works - Not Supported
Entourage v.X - Not Supported
Entourage 2004 - Full support
Entourage 2008 - Full Support
E-Mail and Net Clients
Outlook 2002 (XP) - Not Supported
Outlook 2003 - Full Support
Outlook 2007 - Full Support
Eudora - Not supported since FY04
Netscape 7.x - Not Supported
Internet Explorer 6.x - Not Supported
Internet Explorer 7.x - Full Support
Internet Explorer 8.x - Limited Support
WS-FTP - Not Supported
Firefox 1.x -Not Supported
Firefox 2.x - Not Supported
Firefox 3.x - Full Support
Safari 1.x (Mac) - Not Supported
Safari 2.x (Mac) - Not Supported
Safari 3.x (Mac) - Full Support
* Limited Support (new applications): ITS Support staff may not yet have access to, training on, or experience with these designated products. Availability to manufacture's support resources may be restricted, limited, or non-existent. Resolving problems likely will take longer and sometimes may go unresolved. It is recommended that only users with computing expertise or those who have a specific need use products identified as "Limited Support".
** Phase Out Limited Support: As hardware, operating systems, applications, and network clients age, access to manufacture's support resources becomes restricted, limited, or non-existent and support knowledge wanes with the frequent turnover of staff. A designation of "Limited Support" may take significantly longer to resolve or may go unresolved. It is recommended that folks begin to evaluate their older/legacy products for upgrades or replacement purchase - to remain within the defined "full support" window.