Symantec Anti-Virus Installation

UW-L's Symantec Anti-Virus is only licensed for installation on UW-L Student, Staff, and Faculty computers.  Installation on other computers is a violation of the license agreement and is considered piracy.  If you believe you currently have a virus on your computer, please do not try installing Symantec Anti-Virus.  If you're computer is currently compromised, it is likely that the installation will not complete properly, thus exposing you to more exploits and potentially causing serious harm to your system.  If you believe you have a virus on your computer, please use a free, online virus scanner before installing Symantec Anti-Virus. 

Downloading and Installing Symantec Anti-Virus

  1. Review the directions below.  Then, when you are prepared to install Symantec Anti-Virus Endpoint Protection 11 on your computer, please click here. 
  2. You will be prompted to log into the website in order to download and install Symantec Anti-Virus.  When you are prompted to login, be sure to include eagle\ before your username.  If your 8.4 username is smith.john, type it in as eagle\smith.john.  If you are unsure what your username and password are, you can find helpful information about your email account here.
  3. Select the version of the Anti-Virus software that is appropriate for your operating system and let it install.  If you are unsure if you have a 32-bit or 64-bit operating system, please find out before trying to install.  You can find out by right-clicking on "My Computer" (Windows XP) or "Computer" (Windows Vista) and selecting "Properties".  In here, it will let you know which version of Windows you have installed on your computer (32-bit or 64-bit). 
  4. Either select to Run the program or Save the program.  If you Save the file, remember where it is saved on your computer and run the installer immediately following the download.  This will install Symantec Anti-Virus Endpoint Protection 11 on your computer. 

Additional Help

If you need additional help with your e-mail, please contact us:

By Web: Online Help

By Phone: (608) 785-8774

By Walk-In:
ITS Support Center Regular Hours
103 Wing Technology Center
Monday-Friday, 7:30am-4:30pm

ITS Support Center Extended Hours
Monday-Thursday, 4:30pm-6:30pm

By E-mail: itssupport@uwlax.edu