Email Configuration for Mobile Devices and Unsupported Mail Clients
If you choose to set up your UW-L email account
on a mobile device or an unsupported mail client, you do so
at your own risk. Not all mail clients and mobile mail
devices support Microsoft Exchange Mail Servers, so the
following settings may not configure properly.
Unsupported mail clients also run the risk of removing email
messages from the server, leaving them inaccessible via
other computers (click
here for more information). If you run into issues
while configuring mobile devices or any mail client other
than Outlook (for PCs) or Entourage (for Macs), the ITS
Support Center is unable to be of any assistance to you.
If you are still willing to take on the risk of
configuring and supporting any issues you have with
accessing your UW-L email via a smart phone, iPod Touch,
iPhone, or mail client other than Outlook or Entourage, the
following information may help guide you through the
configuration process. If you would prefer to use
either of the supported mail clients, directions for
configuring these can be found
here.
Common Mail Settings
Mail Servers
Depending on the capabilities, you may be able to set up email access via POP, IMAP, or Exchange. For most devices, the following should be used as the mail server:
- https://uwlax.edu/exchange (for Exchange configuration - Some devices and clients may only need you to input https://uwlax.edu as your mail server)
- mail.uwlax.edu (for most IMAP and POP configurations)
Domain
If your devices asks for a domain, the domain should always be EAGLE
Additional Information
You will also need your 8.4 Username and Password to access
email. Please be advised, many unsupported mail
clients and mobile devices will cache your password, so you
will never have to enter it after initially setting it up.
Although this may seem convenient, it is a security
risk. Along with that, when you have to
change your password every 120 days, you may have to
re-enter your login credentials in the mail settings.
Some mobile devices make you go online to the
cellular providers website to change your mail settings.
You will have to remember the password you use for that
website (through your cellular provider) in order to make
these changes. The ITS Support Center cannot offer any
sort of assistance with navigating through these websites
and settings.
At Your Own Risk
As stated previously, if you choose to use an unsupported
mail client or a mobile device to receive your university
email, you do so at your own risk. If
you run into any issues while configuring or using an
unsupported mail client or mobile device, the ITS
Support Center will not help you.
Back to Email Help