GetTeXt allows users to click on a bibliographic citation in a database, and view a list of services available for that article, which may include its electronic full-text version, among other resources.

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The most likely cause is that you have JavaScript disabled in your browser.  If it's turned off, the buttons will not appear.  Re-enable JavaScript and everything should be fine.

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There are two likely reasons:  (1) there is no full-text version available (either for that journal or for specific [usually older] volumes of it, or (2) Murphy Library does not have a license for access to full-text for that journal.  In most cases, we have to pay extra for full-text access, and some publishers are charging more than we think is appropriate.

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Normally, we subscribe to full-text access from the publisher, and that’s the only link you’ll find.  However, some publishers have signed contracts with intermediary full-text providers, and that’s the access we offer.  When both cases apply, you’ll find that you have both options for access.  If one of these services happens to be down when you’re working, the other service is likely to be available.

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GetTeXt will get you as close to the full-text as it can, given the structure of the publisher's site and how predictable the "link-to" syntax for the resource is.  Sometimes you'll go straight to the full-text; sometimes the best GetTeXt can do is to take you to the table of contents or the journal's home page, and you'll have to navigate the publisher's site yourself after that to get to the full-text.  Essentially, a full-text link in GetTeXt means that full-text is available -- but you may have to do some of the work of getting to it yourself.

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This problem is limited to Internet Explorer.  When you first click on an option in the GetTeXt window, IE opens a secondary browser window on top of your open windows.  However, when you make another selection, that secondary browser window does not get promoted to the top again. 

• One solution is to drag the secondary browser window to another portion of your screen so it's not blocked by the GetTeXt window.   However, it could still be blocked by any other window (including the original search window, if you've moved it to the top), so you may occasionally have to go looking for it.
   
• Another solution, of course, is to use Netscape or some other browser.

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Why are buttons sometimes and sometimes ?

Some databases don't allow us to use the "GetTeXt" button, and display the generic "SFX" button instead.

No.  GetTeXt works on one record at a time.  You need to continue to use the Marked Records function in Web of Science for multiple records.

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If the article you need is a recent article from a journal published by Springer Verlag, it's possible that it has not yet been loaded at their website, and GetTeXt is constructing a URL for the article that does not yet exist.   (For about 10% of Springer journals, we've found that ISI gets the articles indexed before Springer gets the issues up on their website.)  For this, there is nothing we can do.  Just keep checking back until the article is there.

If it's not a Springer journal, a number of other problems may have interfered.   GetTeXt is a work in progress. Links are generated on the fly according to algorithms that represent our best knowledge of how to link to the resources in question.  Sometimes the links may be wrong, or they may be out-of-date because a publisher has made changes to its site.  We'd like to know about any problems you encounter so that we can correct them.  Please use the "Get Help Form" link in the GetTeXt window to report these problems.

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When you click on , an GetTeXt window is generated, listing all the services available for that article.  When you select one of those services, a third window is generated, and it remains the window in which all activities generated from the GetTeXt window take place.   Unless the Target service also spawns additional windows, there will only be three windows open for any article you’re looking at.

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This is another Internet Explorer quirk.  When you select a service that requires GetTeXt to re-search the Web of Science databases, that address is displayed while the search is taking place.   Once the results are displayed, the address (which is meaningless) goes away.

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At the bottom of the list of services on the GetTeXt menu is a link to our feedback form. Please fill out this form. It will automatically send us the citation you were looking at when you ran into problems.  You are also welcome to contact Jenifer Holman, Acquisitions Librarian, directly if you have problems.

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