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 UNIVERSAL BORROWING
Why a Request May Fail
Failure during the Placement of a Request
A request may fail
for the following reasons:
-
The
item requested is not eligible for this service,
e.g., reference book, item on reserve.
-
Specific
title was not selected from title list before
request was made.
-
The item requested is already checked out to
another patron.
-
Your patron record
has been blocked. Some reasons for blocked records
are:
-
An item you have checked out has
been recalled by another patron and is overdue.
-
Your ID has been blocked because
your patron record or address has expired.
-
You have more than $5 in fines and
fees at Murphy Library.
Failure After a Successful Placement of a Request
After placing a request and receiving the message
"Your request was successful", you may be notified by
library staff that your request cannot be filled. The
reason will accompany the notice and also will appear
in your patron record.
The following are reasons a request cannot be filled:
-
The item you requested is checked
out.
-
The item you requested is not eligible
for this service, e.g., condition of the item.
-
The item cannot be found on the
shelf. You may wish to request another copy if
available from another UW campus or place an
interlibrary loan request.
-
The item is on reserve for a course
and is ineligible for this service.
Problems or questions?
Contact Circulation at 608-785-8507 or email to
cirser@uwlax.edu.
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