With all chain hotels, the Americans with Disabilities Act (ADA) sets
out guidelines that each hotel must be compliant with. These
guidelines can be found
here. However, this hotel in our opinion has gone above and
beyond our expectations for being accessible to disabled individuals.
Here is a list of accommodations that they currently have:
- Check in desk has pull out shelf at a lower level than the
desk to allow for those in wheelchairs to write on.
- The Holiday Inn offers 114 rooms, in which 6 of them are
handicapped accessible. They have one handicap version of
every type of room that they offer Every floor of the hotel
has at least one accessible room and they have two elevators
available to get to your floor.
- The bathrooms are ADA accessible with the shower having
attachable shower heads. The showers are also roll in showers.
The sink is easy to access with a wheelchair as it allows for
adequate knee space and the ability to reach faucets and other
amenities. Shower or toilet chairs are available upon request.
- All signs in the hotel have Braille writing such as rooms,
restrooms, and elevators
- Each room is equipped with a TTY phone. this device
allows those with hearing impairments to type what they would like
to say and then it says it over the phone. it also converts
incoming voices into text to allow for the individual to read
- The alarm clock is rigged to the bed to cause it to
vibrate when the alarm clock goes off
- The room is equipped with a fire alarm with strobe lights
as well as strobe lights that go off when room service hits the
doorbell on your door.
- The hotel has a business center that is accessible to
wheelchairs of all sizes.
- There is a full service bell man always on duty to assist
anyone with luggage or getting in and out of the building.
- The desk workers place a piece of tape in the right corner
of room keys of the visually impaired so they know which way to
swipe to key card
- Wheelchairs are available upon request
- The hotel is attached to a restaurant called the Three
Rivers lodge that is also very accessible. However, they do
not have Braille menus but the wait staff is more than happy to help
individuals by reading the menu.
- There is at least one handicapped spot available for every
25 spots in the lot so parking is no concern. These parking
spots are right out front of the hotel while they also have spots in
the parking structure behind the hotel on all levels. there is
an elevator servicing all levels of the parking structure.
- There are in the process of becoming a non smoking hotel