University of Wisconsin Supervisory Management Certificate Program
 

  

University of Wisconsin-La Crosse and University of Wisconsin-Extension. The program is designed for managers with supervisory responsibilities. The concepts and skills taught are also relevant to all who work with people in a team environment. Whether you own your own business, or work in an office, at an agency, in a health care facility, or manufacturing plant, you will find the seminars applicable in your environment.

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Supervisory Management Core Seminars

These seminars provide an overview of management basics. They address the challenges you face as you make the transition into management and they lay a foundation for the other seminars. Those working toward earning the Supervisory Management certificate must complete Supervisory Management One, Two, and Three along with three elective seminars. New brochure coming soon.

 

Supervisory Management 1

First-line managers need good leadership skills. Topics include (1) the transition to management; (2) analyzing leadership styles; (3) motivating employee performance; and (4) discipline and work rules. Supervisory Management One is an excellent introduction for new managers facing the challenges of leading a work group. Choose the session that best fits your busy schedule.  Instructor: Bob Pecor

Available Sessions

Wednesday and Thursday ● September 28 & 29, 2011 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

Wednesday and Thursday ● January 25 & 26, 2012 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

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Supervisory Management 2

Supervisory Management Two concentrates on four critical management concerns: (1) orienting people to your work unit; (2) understanding your communication behaviors; (3) managing time; and (4) using delegation as a development tool. We build on the leadership skills learned from Supervisory Management One. Choose the session that best fits your busy schedule.  Instructor: Scott Dickmeyer

Available Sessions

Wednesday and Thursday ● October 26 & 27, 2011 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

Wednesday and Thursday ● March 7 & 8, 2012 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

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Supervisory Management 3

Communicating clear, specific expectations to your people is critical to operational effectiveness. Giving feedback during day-to-day coaching sessions as well as during formal performance reviews is an essential skill. We discuss why there is resistance to performance assessment, how to establish job expectations and how to conduct coaching sessions. Choose the session that best fits your busy schedule.  Instructor: Scott Dickmeyer

Available Sessions

Wednesday and Thursday ● December 7 & 8, 2011 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

Wednesday and Thursday ● May 2 & 3, 2012 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

[.PDF] Download brochure  |  Register Now

 

Supervisory Management Elective Seminars

We offer a variety of specialized seminars, each addressing a specific management concern. You may take any of these seminars prior to, during the same time frame, or after completed the required core seminars.

 

Making the Most of Conflict

Conflict is inevitable and it can be part of everyday life. We have two basic choices when conflict arises: 1) shy away and try to avoid it, or 2) move into it and work to resolve it. Many people may not realize that by habitually avoiding the fear and emotional tensions that make conflict seem difficult, they are usually increasing the amount and intensity of future conflicts they will have to deal with. Put another way: “If you have to eat a frog, get it when it’s a tadpole.” This takes courage and skill. We can learn a lot about ourselves and others if we can develop the critical skills and self-regulation that can turn potential conflict into discovery, self-confidence, and increased personal power. Your skill and ability to communicate clearly and effectively while addressing conflicts smoothly will be a distinct factor in your future success. These skills are often what separate star performers from the rest of the organization. Instructor: Chris Hinrichs

Available Session

Wednesday and Thursday ● February 22 & 23, 2012 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

[.PDF] Download brochure  |  Register Now

 

Communication Strategies for Managers

Managers can improve results by learning how to identify personality styles for the purpose of communicating expectations and then improving performance.This workshop provides managers and supervisors with the tools and skills they need to effectively listen, reframe, engage, and to properly address situations when expectations have not been met. In this workshop, you will learn: 1) a model for communication effectiveness, 2) your specific communication style,3) how to identify other communication styles, 4) strategies for effectively working with different styles, 5) conflict resolution techniques for each style, 6) the art of framing and reframing, 7) how to give feedback concerning met and unmet expectations, and 8) how communication can help you become a versatile manager. Instructor: Tony Nagle

Available Session

Wednesday and Thursday ● March 21 & 22, 2012 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

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Maximizing Performance

If you are responsible for improving the performance of your work group, you will benefit by discussing performance issues with your peers from throughout the region. Small business owners and production supervisors will find this seminar very practical and the suggestions are readily implemented. People from health care, human services, banking, communication, engineering, utilities, construction, wholesale, retail, and manufacturing business settings have benefited from attending past sessions. Instructor: Bob Pecor

Available Session

Wednesday and Thursday ● April 18 & 19, 2012 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

[.PDF] Download brochure  |  Register Now

 

Lead with Integrity

Great leaders are people of integrity and live their lives in accordance with a value system. Great leaders also have a combination of traits that help inspire people to do and be their best. This leads to a positive culture in the work place which is essential to maximizing effectiveness. In this workshop, among other topics, you will learn: 1) the true gifts of inspirational and conscientious leaders,2) how to stay true to your mission in order to positively impact employee performance, 3) how to communicate courageously, and 4) how to plan with purpose. You will also learn why it is important to gain clarity (your Core Values) on who you are and the great leader you strive to be. Specific tools will be taught enabling you to live by those values on a daily basis. Instructor: Stacy Shapiro

Available Session

Wednesday and Thursday ● May 23 & 24, 2012 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

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Negotiation Skills

We negotiate constantly-project deadlines, work assignments, budgets, and human resource allocations. Learn how to negotiate win-win outcomes more effectively and efficiently, whether an everyday interaction or a specialized contract or conflict situation. You will learn the importance of preparation, entry, exploration, give-and-take, closing, and developing options. Learn to effectively deal with the common tactics and dirty tricks other negotiators may try to play on you. Learn how to recognize different types of negotiators and develop counter tactics so you can reframe the negotiation from “positional bartering” to “joint problem solving”.  Instructor: Tony Nagle

Available Session

Thursday and Friday ● October 6 & 7, 2011 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

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Difficult Conversations: Effective Tools and Strategies for Telling the Truth

Each of us needs to have a conversation with someone that we will find difficult. Whether this difficult conversation involves saying “no” to your boss, giving constructive feedback to a co-worker, or conducting a performance review with a wayward direct report, such conversations are filled with stress and anxiety. During this highly interactive workshop, you will learn models, tools, and techniques for approaching your difficult conversations with confidence and composure. You will learn how to: 1) discuss why we engage in self-defeating and self-destructive behaviors during difficult conversations, 2) create safety for yourself and others in the midst of a difficult conversation, 3) describe the two mindsets that drive our beliefs, thinking, and behaviors, 4) demonstrate an integrative model for conducting a difficult conversation, and much more. Instructor: Jeffrey Russell

Available Session

Wednesday & Thursday ● October 19 & 20, 2011 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

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Building High-Performance, Strength-Based Teams

Traditional management philosophies tend to concentrate on identifying the weaknesses of an individual and then attempt to overcome those weaknesses with extensive training. Typically this approach to team building produces an average team versus high performance. Participants in this workshop will learn how to build high-performance teams by identifying the specific talents and strengths of each team member with the goal of maximizing the impact of each as well as the effectiveness of the entire team. You will learn how to: 1) use three strengths-based assessments to identify the specific strengths, skills, and traits of yourself and team members, 2) apply and enhance the strengths and skills within your team, 3) establish and maintain quality communication within your team, 4) assign team members to tasks based on their individual strengths, 5) motivate and inspire your team, and much more. Each participant will receive a free copy of the Wall Street Journal bestselling book entitled Strengths Finder 2.0 in advance of the workshop.  Instructor: Michael Kieffer

Available Session

Wednesday and Thursday ● November 9 & 10, 2011 ● 8:30 a.m. to 4:00 p.m. ● UW-La Crosse campus ● $450*

*Discounts available. View program brochure for details.

[.PDF] Download brochure  |  Register Now

 

 

 

 

 

 

 

 

 

 

 

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