Office for Financial Aid

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If you receive an email about creating an account at uwlax.verifymyfafsa.com and you have already set up an account, scroll to the bottom of the email and choose the option, “Already have an account?” This link will take you to the login page.

IMPORTANT NOTE: If a parent has more than one student who has been selected for verification, the parent will need to create separate parent accounts (one for each student) and will need to use a UNIQUE e-mail address to create each account.

 

Selected for verification FAQ

Why was I selected for verification?

Verification selection by the Department of Education is done by random sampling. In general, one third of all student aid applicants are selected for verification. The school has the option to select a student for verification if they determine an application requires additional review.

Will being selected for verification prevent my aid from disbursing?

Some types of Federal student aid cannot be disbursed until all documents have been submitted and verification has been completed.

What happens after verification is complete?

Once the verification process has been completed, federal student aid will be awarded and disbursed based upon the student's eligibility.

Why should I use the IRS data retrieval tool? (Only available for 2018-19, not 2017-18)

The IRS data retrieval tool is simple to use, it ensures that your tax information is accurate, if your tax information has been transferred and not changed; it may prevent you from having to provide a copy of your tax return transcripts. To use the IRS DRT log into your FAFSA at https://fafsa.ed.gov/. Once in your FAFSA go to the financial information section. If you (your parents) have already completed a tax return answer the questions appropriately, if the FAFSA determines you (your parents) are eligible to use the DRT select the Link to IRS button.

If you agree to be directed to the IRS website, select OK. Once on the IRS website you (your parents) will need to provide the information exactly as it appears on the tax return filed.

 

If your (your parents) information is entered correctly and matches the IRS records, a confirmation screen will appear showing the information that will be transferred into your FAFSA. Select if you agree to have your information transferred into your FAFSA.

If you choose to transfer your information into the FAFSA, you will be taken back to the FAFSA website to complete the changes to your FAFSA.

Remember to complete the transfer of your (your parents) IRS tax return information into your FAFSA you (your parents) will need to sign the FAFSA using the appropriate FSA ID.

Why are you requesting copies of my (or my parents or spouse) tax transcripts/W-2s?

If a student, spouse and/or parent selected for verification was unable or ineligible to use the IRS data retrieval tool on their FAFSA, they are required to provide a copy of their tax return transcripts. A copy of a student's/spouse’s/parent(s) W-2 may be requested because it includes information that is not on tax transcripts. These documents are requested to ensure that the information reported on the FAFSA is accurate. Your school may also request tax documents if they have reason to believe the income information reported on the FAFSA is inaccurate.

(Transcripts are required for the 2018-19 award year. Currently for the 2017-18 award year signed tax returns are allowed in place of transcripts.)

How do I request a tax transcript from the IRS?

To request tax return transcripts from the IRS go to https://www.irs.gov/Individuals/Get-Transcript. A transcript can be requested online or through the mail. If Get Transcript Online is selected the tax transcript will be displayed on screen, the transcript may be printed or downloaded and saved as a PDF. If Get Transcript by Mail is selected a copy of the tax transcript will arrive in the mail in 5 to 10 calendar days. Please make sure that the request is for a tax return transcript (not account transcript) as they have all fields required for verification.

I am unable to request my transcript using the IRS website, how do I request a transcript?

If an individual is unable to request a transcript from the IRS website, he/she must download a form 4506-T form, fill it out, sign it and send it to the appropriate IRS office for their state. A form 4506-T can be downloaded at https://www.irs.gov/pub/irs-pdf/f4506t.pdf. On the form please indicate which tax form you filed and select box 6a for a copy of the return transcript. If copies of W-2 forms are needed, please select box 8.

I (or my parents or spouse) filed an amended tax return; what documents do I need to provide?

If you filed an amended return, you will need to submit a copy of your original federal tax return transcript and a copy of the signed 1040X.

(Transcripts are required for the 2018-19 award year. Currently for the 2017-18 award year, signed tax returns are allowed in place of transcripts.)

The student is a victim of IRS Identity Theft; how do they provide their transcripts?

Victims of identity theft with the IRS (someone filed taxes using their SSN) who are unable to request a tax transcript or use the IRS Data Retrieval Tool must call the IRS’s Identity Protection Specialized Unit at 800-908-4490.

Once the IPSU authenticates the tax filer’s identity, he/she can request an alternate paper tax return transcript known as Transcript DataBase View (TRDBV) to be mailed to them. Once the TRDBV has been received the student will upload it into the application.

 

The student must also provide a signed dated statement indicating that they were a victim of IRS tax-related identity theft and that the IRS has been informed of the tax-related identity theft.

I did not and was not required to file taxes. Why am I being asked for tax documents?

The request for tax documentation comes from the options selected when completing the tax section(s) of the household web form. If an option was chosen that indicates taxes were filed or will be filed the application will request tax transcripts, a form 4868 and/or w-2 forms. If an option was chosen that indicates income was earned from work but taxes were not required to be filed the application will request w-2 forms for income earned from work reported on the web form.

What file formats can my documents be uploaded in?

The file formats PDF, JPG, PNG, and BMP are able to be uploaded into StudentVerification.

How will I know what additional documentation is required for verification, and where and when to send it?

Your tasks will detail the documents that are required to complete each task. Once all of your tasks have been completed, you can submit your file for review.

What if the student is having a problem uploading documents?

You may turn in the documents to the Financial Aid Office to upload on your behalf. Or you may troubleshoot:

If the student is receiving a message that their document is in an invalid file type, the student can try saving their document as a different format.

To save their document as a different file type, they would choose the Save As option and then change the file type.

Please note: Just changing the file extension to one of the acceptable file formats will not work. The document must be saved as one of the acceptable file types. Additionally, the file extension may be hidden so if the student just renames their file to an acceptable format, it may also add the hidden file extension.

For example, if the student is trying to upload a PDF and the document will not upload, they can try to take a picture and upload images of the document.

When I preview my documents they are blurry and/or can’t be read, what should I do?

1. Make sure that the original document you are using is a clear copy and that it is not too light or too dark.

2. Try to scan the image again or take another picture of the image to see if it can be made clearer.

3. If your image is too dark or too light try to adjust your scanner’s light/dark feature.

4. If you are using a camera see if it has a document setting or try using the flash when taking the picture.

5. If your image is still not clear you may try a different scanner, camera or phone to get a clearer image.

6. If you require further assistance, please contact Financial Aid Office.

What if I’m unable to print the document(s) that I’m required to sign?

Most of the documents downloaded or completed in StudentVerification offer an e-signature option. If you choose not utilize the e-signature option, you are required to opt-out and then download, print, and sign your documents.

What if the document I uploaded is not showing?

If you have uploaded a document and changed any of the dropdown menu options, your document was removed. You will need to upload the document again and not change the dropdown menu option after the document has been uploaded.

I have completed all of my tasks what do I do next?

Once all of your tasks have been completed you will be presented with a finish button. Clicking on the finish button will submit your file for review. Once the finish button has been clicked you will not be able to make any changes to your tasks.

Why am I not able to complete some of my tasks?

There are certain tasks/options that require either your school to upload a document on your behalf or require you to log into your FAFSA and make a correction. If your task requires you to log into your FAFSA and make a correction, the task will be removed once the correction has been processed through FAFSA on the Web and a subsequent record has been received. At that time, you will be notified to go back into your account and finish your transaction.