Front desk services

Service desks are located in the front lobby of each residence hall. They are open the following hours:

Sunday, 11 a.m. to midnight
Monday through Thursday, 10 a.m. to midnight
Friday, 10 a.m. to 3 a.m.
Saturday, 11 a.m. to 3 a.m.

Equipment at each desk varies, but includes items such as games, vacuums and cooking utensils. You must have a university identification card and be a resident in the hall to check out items. Ethernet and cable TV cords may be purchased. Pizzas are also for sale.

Cables and cords for sale expanding section

Ethernet cables and coaxial cable TV cords are $5 each at the front desk.

LaundryView expanding section

Check the LaundryView website for availability of washers and dryers in the laundry room.

Mail service in the residence halls expanding section

US mail and packages are received and distributed by the front desk of each residence hall. You will receive a package notification in your UWL email account. You must have your university identification card to retrieve your mail at the front desk.

Pizza expanding section

Baked pizzas are for sale at the front desk.

Security, emergency assistance, and lock-outs expanding section

If you need to find a Hall Director, RA, or emergency personnel, the front desk staff can help you. They will also be able to assist you if you are locked out of your room.

Vending and laundry refunds expanding section

If you encounter a problem with the soda or snack vending machine (i.e. product got stuck, machine didn't work), please complete one of the following forms: 

Form for soda machine refund

Form for snack vending refund

If a problem occurs with a laundry machine (i.e. swiped your card, money accepted, but machine did not work), you can request a refund by completing the form below:

Form for laundry refund

Laundry refunds are credited to your campus cash.