Eagle Help Desk
We are dedicated to serve you to accomodate your technology needs. Feel free to call us, stop by Room 103 Wing Technology Center (between Graff Main Hall and Morris Hall), and/or submit a Web Help Desk ticket.
- Submit a Web Help Desk ticket here
- See what services are offered
- Use our Knowledge Base [KB] for Up to Date On-Line Self Help
- Call the Eagle Help Desk at 608.785.8774
- Email the Eagle Help Desk [firstname.lastname@example.org]
- LIKE us on Facebook
Eagle Help Desk hoursStandard Operational Hours
Fall and spring semester
Monday-Thursday 7:30am to 6:30pm
Friday 7:30am to 4:30pm
Winter Intersession (J-Term), summer, and between sessions
Monday-Friday 7:30am to 4:30pm
Holidays and weekends
Software for students, faculty, and staff
To log into Microsoft Office 365 go to: office365.uwlax.edu
Faculty and staff
Microsoft Office 365 ProPlus for students is available for UWL students to download, install, and use Microsoft Office at NO COST. To learn more go to this ITS FAQ
Visit wisc.edu/wisc to purchase software at greatly reduced prices.
ITS has introduced a new wireless [Wifi] system to the campus. This upgrade simplifies the process to gain access to the campus WiFi. This migration introduces a new state-of-the-art robust wireless system featuring faster speeds, cutting edge performance, coverage and density. Nearly 1,000 new access points have been added throughout the campus, and especially in residence halls. Access speeds for the new wireless access points are capable of reaching up to 1GB, depending on location and the number of simultaneous users.
What to look for:
Two wireless networks will be visible, UWL-Guest and UWL-Eagle. These new network connections will replace UWLOpen, EAGLENET, and UWLSecure.
UWL-Guest provides temporary guest wireless access to the Internet and secure e-mail. When using this network, you will be prompted every seven days to accept the access policy.
UWL-Eagle is a secure wireless network which requires you to enter your NetID and password. This should be your default wireless network for full access for UWL staff and students.