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Key Request

A page within Service Request Portal

Door keys are issued for security reasons and the personal convenience of faculty/staff members. Faculty and staff are responsible for the security and proper use of all assigned keys. A master record of all issued keys is maintained in the Customer Service Center.

All key requests must be submitted by using the Key Request form found in the Service Desk Portal. These requests must be approved by the department chairperson and, in the case of entrance or master keys, additionally by the Building Director, University Police, and the Director of Facilities Management. All keys must be picked up at the Customer Service Center by the individual requesting the keys. Keys will not be sent through the mail.

Master, submaster, and entrance keys are not transferable and shall not be loaned to others, particularly students, and shall not be duplicated. Unauthorized duplication of university keys is a violation of the following Wisconsin laws and subject to appropriate penalties and disciplinary action. The state laws read as follows:

UW 1.07(7)-KEYS. It shall be illegal to request the unauthorized duplication or to duplicate a University key. It shall also be illegal to transfer any university key from a person entrusted with possession to an unauthorized person, or to be in possession of such key.

UW 1.08-PENALTIES. Unless otherwise specified, the penalty for violating any of the rules in Sections UW 1.06 and 1.07 is a fine of not more than $500, or imprisonment of not more than 90 days, or both, as provided in Section 36.6(11)(b), Wis. Stats., 1969.

During a leave of absence, resignation, retirement, or relocation of offices, keys no longer needed must be returned to the Customer Service Center for correction of records. Room keys only may be transferred with written notification to the Customer Service Center by the department chairperson or director. 

Initial key issues will be charged to the department. If a key is lost or stolen, it must be reported to University Police and the Customer Service Center immediately.  Transfers of keys must also be reported to the Customer Service Center  immediately so that records may be updated. Cost associated with key replacement and re-keying will be charged to the individual or department as determined by the department chairperson or director and Facilities Management.