Eagle Help Desk
For any technical assistance, we encourage you to contact the Eagle Help Desk via email, ticket, phone, chat or by visiting us in Room 103 Wing Technology Center (between Graff Main Hall and Morris Hall). We are dedicated to serving you to accommodate your technology needs.
To ensure your technology request is handled thoroughly, a call or ticket should be created to monitor and track the resolution of your request or need.
Submit a ticket
Use our Knowledge Base [KB] for up-to-date online self-help
Eagle Help Desk hours
Fall and spring semester:
Mondays-Thursdays: 7:30 a.m. to 4:30 p.m. with Extended Student Support until 6:30 p.m. (Remote only after 4:30 p.m.)
Fridays: 7:30 a.m. to 4:30 p.m.
Sundays: Extended Student Support 12:00 p.m. to 5:00 p.m. (Remote only)
Finals, Winter Intersession (J-Term), summer, and between sessions:
Mondays-Fridays: 7:30 a.m. to 4:30 p.m.
Holidays and weekends:
Closed
Special Hours:
- Call the Eagle Help Desk at 608.785.8774
- Chat with the Eagle Help Desk
- Email the Eagle Help Desk helpdesk@uwlax.edu
- Student Employment - We are always hiring talented students
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- Antivirus Software - ITS encourages safe, virus-free, computing