Workday known issues
Issue description |
ATP priority level |
Functional area |
Date logged |
Status |
| Following a recent review of Workers Costing Allocations, we noticed some employees are missing costing allocations. ATP central can load these on our behalf. Controllers have received the list of employees included. | 2 | Financial Accounting Payroll Accounting |
8/11/2025 | Being Worked |
| Under the cap hourly employees are being calculated as over the salary cap in Workday. Known issue for the 7A and 7B payrolls. |
3 | Financial Accounting Payroll Accounting Research Administration |
7/29/2025 | Being Worked |
| UWL employees have reported that UW checks are being rejected at the Credit Union banks. They are being manually entered. | Local | Pay Employees | 7/24/2025 | Reported |
| Benefits deduction mistakenly taken from 9 month compensation basis. | 3 | Pay Employees Insure & Provide Benefits |
7/24/2025 | Resolved |
| Remote I-9 - The assigned Third Party Authorized Representatives are not receiving the email with their one time link to complete Section 2 of the I-9. If any I-9 Coordinators have assigned a 3rd Party Authorized Rep, they can copy & paste the one time link and send a separate email. | 3 | Hiring Employees Student Hiring HCM Staffing |
7/21/2025 | Resolved |
| The department information in our API feed has incorrect information for a select few (mostly senior leadership positions). Therefore, it is showing incorrectly in AD and other reports. | Local | Integration | 7/18/2025 | Being Worked |
| 6 Individuals ares not coming through the Person API. Although records in Workday indicate it should be part of the feed, it is not appearing. | Local | Integration | 7/18/2025 | Being Worked |
| Large amount of webhooks from the Person API as a result of a recent data load is causing significant delays with SIS. (PASS) | 4 | Student Service | 7/18/2025 | Resolved |
| The RAMP employee integration is not sending future employees to MSN/SYS RAMP. | 4 | Research Administration | 7/18/2025 | Resolved |
| Time submitted before employees were moved to correct super org | Track Time & Absences | 7/15/2025 | Resolved | |
| Complete Banked Leave Election-this announcement only goes to employees who are eligible to bank leave. Employees saw an error message. | 3 | Track Time & Attendance | 7/14/2025 | Resolved |
| Process Coordinators are seeing contract review steps for contracts outside of their respective sup orgs when employees have multiple jobs. The contracts are associated with a position, which lives in the sup org and is where the security resides, however the constraints do not appear to be holding the review to the appropriate sup org security roles. An important related note is that if the BP proceeds, all process coordinators associated with one of the employee's jobs will receive the task. So for the time being, PCs should pay close attention to these tasks to avoid acting on an employee outside of their organization. We are currently reviewing the issue and for now as that folks please ignore those tasks on which they cannot act or are outside of their organization. | 3 | HCM Staffing | 7/11/2025 | Being worked |
| Review Contract Step: need a selection on the step when you don't want to take action on the contract immediately. | 3 | Hiring Employees | 7/10/2025 | Resolved |
| For users with access to sensitive data, it is easy to see that data within Workday. | 4 | Data & Application Security | 7/10/2025 | For Awareness |
| Shipping Label Truncation - Some catalog suppliers appear to be truncating the location information on the "Deliver To" address. The team is systematically working with each vendor to understand and confirm which vendors may/may not be truncating before determining a course of action since significant downstream impacts to ancillary systems could occur if the order of the fields in location reference id is changed to avoid truncation issues. | 3 | Purchasing / Accounts Payable / Inventory | 7/9/2025 | Being Worked |
| Need more information on how to recover a task that was assigned to an employee or manager who has left the institution. | 4 | Employee Experience | 7/8/2025 | Resolved |
| Having issues with 3 catalog suppliers: • First Supply – Supplier catalog temporarily disabled until connectivity issues are resolved. • Kranz – Supplier catalog temporarily disabled until connectivity issues are resolved. • Apple – Supplier catalog temporarily disabled until connectivity issues are resolved. |
4 | Purchasing / Accounts Payable / Inventory | 7/7/2025 | Resolved |