Temporary staffing
A page within Human Resources
Temporary office support staff are hired through a temporary staffing agency under contract with the State of Wisconsin Bureau of Procurement.
The Temporary Staffing contract number is 505ENT-M24-TEMPHELPSV-00.
Temporary employees of the temporary staffing agencies are individuals that have no employment connection to UW-La Crosse and for short, specified periods of time. These types of positions are restricted to Non-IT related positions consisting of:
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The State of Wisconsin Contract provides specific details on the rate charged and paid to the agency and employee.
Human Resources will assist with the determination of the position type
Please refer to the "Supervisor temporary staffing checklist" below to start your process.
Temporary staffing checklist
Begin with the Budget Office
Obtain written approval from the Budget Office for the temporary help plan and the funding source.
Discuss the temporary hiring with your Dean/Director
Before proceeding in engaging the staffing agencies, and after you have determined you have Budgetary authority to hire a temporary employee; consult with your Dean or Director and receive formal approval to proceed to the next step.
Contact Human Resources
Once the Budget Office and your Dean/Director have provided you authorization to proceed with hiring a temporary staff worker, engage Human Resources:
- Identify the proper contractor job classification based on the equivalent UWL Job Title.
- Identify the proper bill rate.
- Complete and review the "Request for Service" form that will be needed when engaging the vendors. Purchasing can help assist with questions regarding this form.
Once these have been determined, you may proceed to listed in the current contract above.
Contact Vendors for Candidates
Once you have completed the Request for Service form you may engage the vendors located on the Non-IT Temp Help Contact List.
The vendors will provide you with a list of candidates for you to interview. Below are hiring resources, pre-approved by Human Resources.
HR pre-approved hiring resources
Pre-approved interview questions
The same questions need to be asked of each applicant interviewed.
Please contact the Recruitment staff in HR to review and approve any questions outside this list that you would like to ask in your interviews.
Required questions
- Have you ever worked in a position that required confidentiality?
- Yes- describe situation:
- Yes - describe what confidentiality means to you:
- No- describe confidentiality:
- Tell me what customer service means to you and describe any customer service experience you may have.
- Describe a time when you were able to adapt to a person from a background or culture that was different from yours.
- What type of experiences and level of expertise do you have working with technology in your previous positions?
- Based upon the Position Description, is there any reason you would not be able to perform the duties of this position?
Optional questions
- Tell us about the responsibilities of your current or previous relevant position(s) and why you are interested in this position at UW-La Crosse.
- How have your past responsibilities prepared you for this position?
- Careful listening and effective communications go together. Tell me about a specific time when your skill in listening helped you communicate better.
- Tell me about a time when you had to cope with strict deadlines or time demands. Give me an example.
- Tell me about a time when the demands on you changed quickly, possibly before you had a chance to finish what you had been doing.
- Describe a time when you voluntarily undertook a special project above and beyond your normal responsibilities.
- How do you prioritize what tools do you use to keep yourself organized?
- Describe a situation that illustrates how well you manage multiple projects at one time.
- Think of a project in which you skillfully coordinated people, tasks, and schedules. How did you do it?
- What would you consider to be your professional strengths and challenges?
- If offered this position, when would you be able to start?
Pre-approved reference questions
Open Conversation
Example: Hi, my name is _______________ and ______________ has applied for a position with UW-La Crosse and has provided your name as a reference. I’m wondering if you have some time right now that I could ask you a few questions about _______________?
(If not, try to schedule a time to call back.)
- How do you know (applicant’s name)?
- How long have you known him/her?
- How long did he/her work for you (or with you)?
- What were his/her main duties and responsibilities?
- How would you describe his/her work performance?
- What are his/her greatest strengths?
- How about professional weaknesses or areas of improvement?
- How would you describe his/her working relationships?
- How would you describe his/her customer service skills?
- How would you describe his/her computer skills?
- Would you re-hire him/her?
- Is there anything else you would like to add about (applicant name) that we haven’t already touched on?
Close Conversation
Example: Thank you for your time and for sharing this information. It’s been very helpful. Thanks again and have a great rest of your day.
Selecting a Candidate
Upon identifying a suitable candidate for the position, complete a non-catalog item request and submit it to Purchasing Services with the following information:
- Budget Office approval to hire.
- Dean/Director approval to hire.
- Human Resources confirmation of job title and bill rate.
- Copy of the completed Request for Services form
- Approvals for the purchase requisition form.
Purchasing will issue a Purchase Order (PO), which will be needed by the vendor prior to the employee starting at UWL. Allow 3-5 business days for processing.
Temporary Employee Onboarding
Complete Miscellaneous Email Account Request form for email address & Net ID.
Complete WISER Authorization form, if applicable (Submit to Business Services).
- HR will provide the required Emplid once the Miscellaneous Email Account has been processed.
Contact UComm if editing rights to the department website are needed.
Contact Eagle Help Desk if access to any or all of the following is needed:
- Department network drive
- Canvas
- Digital Measures
- Any other technology needed
Contact Facilities Management regarding keys, if applicable.