Welcome to the News & Updates Center. Please use the expanding boxes below to review information related to HRS System status, HR News, and view the HR Newsletter archive.  

HR Metrics expanding section

The Human Resources Team strives to engage our stakeholders within the first 48 business hours from when they make contact with our office.  We also are committed to the highest level of service.  

Below are metrics from July on requests for service of information:

  • Average response time in adjudicating service requests: 72.21 hours
  • Total number of requests for service: 650

*A request for service are requests for information, (e.g. reports, data requests, access to files or other personnel information) or resolving issues with HRS, etc., (e.g. missed time approvals).

Below are metrics from July for processing documents:

  • Overloads processed: 477
  • Employee Action Forms: 123