Profile for Uzay Damali
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Uzay Damali
Associate Professor
Management
University of Wisconsin-La Crosse
Uzay Damali
Associate Professor
Management
Specialty area(s)
Operations Management, Supply Chain Management, Healthcare Management, and Healthcare Analytics
Brief biography
Uzay Damali is an associate professor of operations management at the University of Wisconsin La Crosse. He teaches courses in operations management, supply chain management, green operations, quality management, healthcare management, and healthcare analytics management. He holds a doctorate in supply chain and operations management from Clemson University and has published in the Journal of Operations Management, Decision Sciences, Journal of Service Management, Journal of World Business, and International Journal of Information Management. He can be reached at udamali@uwlax.edu.
Current courses at UWL
MGT 350 – Healthcare Management
MGT 393 – Production and Operations Management
MGT 398 – Quality Management
MGT 402 – Healthcare Analytics Management
MGT 492 – Global Supply Chain Management and Logistics
MGT 493 – Green Operations Management
MGT 399 – Project Management
Education
Ph.D. in Management - Clemson University
M.S. in Industrial Management - Clemson University
B.S. in Metallurgy and Materials Engineering - Middle East Technical University, Ankara, Turkey
Career
Teaching history
University of Victoria, University of Minnesota Duluth, and Clemson University
Research and publishing
JOURNAL PUBLICATIONS (PEER REVIEW)
Kraemer, J., Damali, U., Panina, D., & Taras, V. (2026). The effects of member entry and national diversity on member creative contribution in global virtual teams. Journal of World Business, 61(5), 101760.
Alyasein, O. I. Y., Ojha, D., Damali, U., Gligor, D., & Russo, I. (2026). Performative Artificial Intelligence and temporal resilience responses: The moderating role of extreme event contexts. International journal of information management, 89, 103063.
Nandialath, A. M., & Damali, U. (2025). Assessing Predictor Robustness in Healthcare Consumer Research: A Bayesian Model Averaging Approach. International Journal of Consumer Studies, 49(5), e70119.
Damali, U., Ross, W., Holst, T., & Daly, D. (2025). Leadership’s role in conflict management during health information technology adoption decisions: qualitative study. Leadership in Health Services, 38(3), 476-494.
Ross, W. H., & Damali, U. (2024). Using a conflict mediation case in organizational behavior or negotiations courses: A role-playing activity. Journal of Organizational Behavior Education, 18, 31–46.
Damali, U., & Ozkul, A. S. (2023). Quality Improvement of Healthcare Services Through Data Analytics Processes. In Advancement in Business Analytics Tools for Higher Financial Performance (pp. 76-93). IGI Global Scientific Publishing.
Damali, U., Secchi, E., Tax, S. S., & Kessler, J. (2022). Adopting a low-contact, high-focus healthcare service strategy in the era of pandemics. In Research Handbook on Services Management (pp. 54-69). Edward Elgar Publishing.
Damali, U., Fredendall, L. D., Miller, J. L., Moore, D., & Dye, C. J. (2022). Enhancing patient participation in healthcare operations through patient training and education using the theoretical lens of media synchronicity. Decision Sciences, 53(4), 750-770.
Pekdemir, R., Kocakulah, M. C., Damali, U., & Ercan, M. (2022). Business Sophomore Students' Perceptions of the Accounting Profession: Evidence for Any Changes in Two Decades. Journal of Accounting & Finance (2158-3625), 22(2).
Damali, U., Kocakulah, M., & Ozkul, A. S. (2021). Investigation of cloud ERP adoption in the healthcare industry through technology-organization-environment (TOE) framework: Qualitative study. International Journal of Healthcare Information Systems and Informatics (IJHISI), 16(4), 1-14.
Damali, U., Secchi, E., Tax, S. S., & McCutcheon, D. (2021). Customer participation risk management: conceptual model and managerial assessment tool. Journal of Service Management, 32(1), 27-51.
Apul, O., Grissom, R., Damali, U., & Toof, R. (2020). Divided perception of drinking water safety: another manifestation of America’s racial gap. ACS ES&T Water, 1(1), 6-7.
Secchi, E., Damali, U., McCutcheon, D., & Tax, S. S. (2020). Managing customer performance in services. In The Routledge Handbook of Service Research Insights and Ideas (pp. 302-321). Routledge.
Ozkul, A. S., Damali, U., Nandialath, A. M., & Stapleton, A. M. (2020). Determining optimum customer participation level in services: perceptual biases and congruence. International Journal of Productivity and Quality Management, 30(3), 323-342.
Ozkul, A. S., Damali, U., Nandialath, A. M., & Stapleton, A. (2019). Customer and employee perceptual congruence in service co-production. Quality Management Journal, 26(1), 2-17.
Damali, U., Miller, J. L., Fredendall, L. D., Moore, D., & Dye, C. J. (2016). Co‐creating value using customer training and education in a healthcare service design. Journal of Operations Management, 47(1), 80-97.
Kudos
presented
published
published