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August Commencement regalia return information:

For regalia purchased from the University Bookstore, follow these return guidelines:

  • Returns must be sent back to the University Bookstore by July 15, 2020.
  • Refunds will only be processed for UNUSED products that have not been removed from the bag that it came in.  If gowns or hoods have been removed from the original bag then a return will not be processed.
  • The University Bookstore receipt must be returned with the item(s) with the customer’s name and phone number in the event that there are any questions.
  • Returns should be sent via a carrier of your choice, at the customer’s expense, but it is highly suggested that a method be used that has a tracking number so that the package can be tracked if it becomes necessary.
  • Returns should be addressed to:
    • University Bookstore
      Graduation Return
      521 East Avenue North
      La Crosse, WI 54601

For regalia purchased online from Herff Jones, follow these return guidelines:

  • Refunds will only be processed for UNUSED products; do NOT open the plastic wrapper the products arrived in.
  • Include the CPA or online order number in the package.  Also include the Internet Reference Number, reason for return, contact information, and the university name in the package.
  • Mail the product with a carrier of your choice. It is suggested to use tracking information since Herff Jones is not responsible for the product until it is received in their facilities.
  • Returns should be addressed to our keeper receiving location:
    • Herff Jones Cap & Gown Returns
      901 Bob King Drive
      Arcola, IL 61910
  • For additional information, visit the Herff Jones website:

Purchasing Information:

All graduation regalia is available to purchase online through Herff Jones.

  • Order online by July 1, 2020 for free shipping.
    • Orders  will take approximately 3 weeks to ship.
  • Online orders are limited to full sets (cap, gown and tassel)

If you need your graduation regalia prior to June 1, 2020 or you only require pieces (cap, gown, tassel, hood, or honors cords), please call the University Bookstore at 608.785.8855. Your order will be taken over the phone and shipped to you. Standard shipping fees will apply. Below are the items that can be purchased by phone and their associated costs: