Computer classrooms, labs & technology

There are currently over 200 rooms on the UWL campus that contain technology used for teaching or giving presentations.  The classroom and conference room technology is maintained and updated by ITS.  We also provide support and training.  Our focus is to enhance instruction and convenience by adhering to a classroom technology standard while providing classroom designs that accommodate a variety of learning and teaching styles. 

When reporting technical problems that require immediate attention, please use the phone located on the instructor’s station and dial 8774 for the Eagle Help Desk.   You will be prompted to press 1 - for immediate assistance, or 2- which you can report the issue as a help desk ticket.


As faculty and staff are off-campus for the remainder of the semester due to the COVID-19 Virus, Academic Technology Services (ATS) is available to assist with lecture capture or teleconferencing. The technologies that ATS supports are WebEx, Mediasite and Jabber. If you need assistance with Canvas Kaltura (MyMedia), please contact CATL. You can open a  ticket with the Eagle Help Desk to receive assistance from either department.

Features WebEx Teams Jabber Collaborate Ultra
Tool Cisco Microsoft Office Suite Cisco (phone conferencing) Canvas
Whiteboard X X   X
Captioning   device dependant    
Recording X X   X
Break Out Rooms       X
Phone Dial-In X   X X
Desktop Sharing X X X X
Participant Limits < 1000 < 250 = 2 ???
Messaging/Chat X X X X
Web version X X   X
Client version X X X  
Android X X X X
Windows X X X X
Accounts Need account created Included in AD Included in AD Canvas account (Faculty)
Description A robust suite of video conferencing tools including Meetings, Events and Support.This is a good tool to use for virtual office hours and bringing in external guests. Teams gives you access to all of the Microsoft Office 365 tools. Because of its integration with the UWL directory it is an excellent platform to communicate with your UWL colleagues. Jabber is an extension of your campus office telephone. It is available as an app for for your smartphone or iPad. Collaborate Ultra is a tool integrated in Canvas. It provides a way to create synchronous video rooms in a Canvas course. This tool is supported by CATL.