Counseling and Testing Center Public Health Update

The CTC has suspended all in-person services until further notice. Students can still connect with us in several ways! See below for information on how to schedule.

Urgent care: We will maintain Urgent Care services for students experiencing a mental health crisis; however, this will be accomplished via telephone contact and response to messages left on our voicemail will not be immediate. Please call 608-785-8073.

If this is a life-threatening emergency, please call 911

In the case of a non-life threatening emergency please call the University Police at 608-789-9999.

For students looking to start counseling: Please call 608-785-8073 and request to set up an initial phone consultation. You will be prompted to leave a detailed message, and a clinician will contact you to consult about your treatment needs.  If you would like more information about finding mental health services while you are away from La Crosse, please see Referrals.
For students who have already seen a counselor at the CTC:  If you have an existing appointment and would like to cancel it, please log on at to cancel, or you may call our office and leave a message. You can also use myHealth to send a secure message to your primary counselor if you have any questions or would like to schedule a phone consultation with them.
For students looking for online resources (coping skills, managing isolation, etc.): Check out our self-help page- COVID-specific resource page coming soon!

If you have any testing-related questions, please contact Criss Gilbert at

2106 Centennial Hall
Phone: 608.785.8073   

After Hours Contacts expanding section

After Hours Contacts:

Counseling and Academic Services expanding section

We offer confidential counseling and academic skill building services to currently enrolled UWL and Western students. To get started, call or stop in to make an appointment. Read below for information on ADHD Assessments.


  • At your first appointment (20-50 minutes depending on the type of appointment) of the academic year, we will ask you to review and complete forms.  These forms must be completed before meeting with the counselor, will help us understand your concerns, and help you understand the counseling process.
  • The counselor at this appointment will discuss your situation and determine what counseling or academic skill building service(s) could be most helpful.  Continued services include individual and group options.


  • To cancel or reschedule an appointment, just call or stop in at least 24 hours before your appointment.   You can also review or cancel an appointment at our confidential and secure UWL MyHealth web portal.


  • Personal Counseling:  to get help with resolving conflicts, solving problems, handling crisis situations, making decisions, understanding self, understanding others, and developing better coping skills.  They also come in to address concerns about their own or a friend's alcohol or drug use, eating disorders, depression, anxiety, suicidal thoughts and so much more.
  • Academic Skill Building: for assistance with note taking, studying, test preparation, managing test anxiety, test taking skills, vocabulary. Check out our Academic Skill Building page. 


Our ADHD assessment process is currently on hold, and we are not sure when or if we will be offering formal assessments again. Please consider these other options in the meantime:

  1. Disrupted attention can have many interrelated causes.  Some students experience concentration problems related to (or worsened by) mental health concerns like anxiety or depression.  Some find that changes to their health and wellness habits help their symptoms.  You could explore counseling with one of our mental health providers at CTC to discuss symptoms you are having, and perhaps ways of managing or treating those through behavioral means.  Our initial visit is called a Triage, and is a short visit with a counselor to explore your presenting problems and make recommendations for further care.   Please contact our front desk (in person in 2106 Centennial, or by phone 608 785 8073) to request this appointment. 
  2. If you are interested in exploring what is available in the community in terms of assessment (either here in La Crosse, or perhaps what is covered by insurance in your hometown-if not La Crosse), you could meet with our Case Manager, Tara Farmer.  She is skilled in helping students navigate their insurance options.  You can schedule one of these visits by stopping by or calling to request a Referral Visit with Tara.  Please bring your insurance card, or front/back photos of a card, to that visit.
  3. Please contact us if you have any further questions.
Introduction: How to get started Urgent Care: If you're in crisis ..