Skip to main content

Accessibility menu

Skip to main content Skip to footer

Urgent Care (Crisis Care)

A page within Counseling & Testing

If this is a life threatening emergency, call 911 immediately.

UW Mental Health Support 24/7

All current students can access 24/7 on-demand counseling support with a trained counselor

Bilingual services in English and Spanish

Students Call or Text 888-531-2142


Chat through UW Mental Health Support 24/7 Portal

CTC Urgent Care 

Monday through Friday 12 - 4 PM, Centennial Hall 2106

Urgent Care is for students experiencing a mental health crisis. Examples of a crisis include: suicidal thoughts, concerns about your own safety, thoughts or urges to harm another person, recent loss or a recent traumatic event. The focus of this appointment is on addressing and supporting your immediate needs.

These drop-in appointments are available to students on a first-come, first-served basis.

If you are considering urgent care but are unsure if it is the right support for you, a counselor can assist with connecting you to the appropriate care.  If our clinicians determine that your current situation is not emergent, we can assist with scheduling you with the right resource. 

Additional Contacts

24/7 support is available through community, regional, and nationwide resources.  These resources are accessible to anyone and not limited to UWL Students. Some resources may be more accessible or comfortable to contact based on your identity.   

  • La Crosse County Mobile Crisis:  608-784-HELP (4357)
  • Suicide & Crisis Lifeline (Call or Text):  988
  • Trevor Project:  1-866-488-7386
  • Crisis Text Line:  Text "HOPELINE" at any time to 741741
    • Support for folks of Color, Text "STEVE" any time to 741741 
  • 211 (Great Rivers 211) 
  • 608-789-9000 (University Police)


Emergency & on-campus resources

Emergency Resources 

  • Off-Campus EMERGENCY: 911
  • On Campus EMERGENCY: 608.789.9999 (UWL Police)
  • UW Mental Health Support 24/7: call/text 888.531.2142
    • UWL Mental Health Crisis and Emotional Support for UWL Students.

On Campus Resources

  • ACCESS Center: 608.785.6900
    • Help with accommodations for students with disabilities
  • Center for Transformative Justice: 608.785.5094
    • Support with belonging on campus and reporting a hate or bias incident.
  • Student Life608.785.8062
    • Resource for students in distress and needing resources, faculty with concern about a student disruption, help with meeting basic needs, and campus CARE team.
  • Student Health Center: 608.785.8558
    • Medical providers available for student health care needs including primary care, mental health, and same-day care. 
  • Violence Prevention: 608.785.5126
    • Confidential support and advocacy for anyone in the campus community who has experienced sexual assault, stalking, violence, abuse, or threats. 


More 24/7 Crisis Resources 

  • La Crosse County Mobile Crisis: 608.784.HELP (4357)
    • Local mental health support and evaluation of risk via phone and/or in person.
  • Suicide & Crisis Lifeline: 988
    • Nationwide mental health support and crisis intervention via phone, text, or chat. Veterans and other service members and their families, press 1 to be connected with specific supports. 
  • Trevor Lifeline: 866.488.7386
    • Crisis and emotional support for LGBTQ+ youth up to age 25.
  • The Steve Fund: Text 'STEVE' to 741741
    • Crisis and emotional support for students of color.
  • Text ‘Hopeline’ to 741741 
    • Nationwide text-based mental health support
  • Great Rivers 211 Helpline: 211 or 800.362.TALK (8255)
    • Local support and help in connecting with resources for meeting basic needs for food, housing, healthcare, childcare, etc.