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Appointment Information

A page within Counseling & Testing

Emergency Resources

  • Off-Campus EMERGENCY: 911
  • On Campus EMERGENCY: 608.789.9999 (UWL Police)
  • Suicide & Crisis Lifeline: 988(veterans and other service members: press 1)
  • 24/7 Mental Health Crisis Support: Call 608.785.8073 & press 1

If you are in need of Urgent Care Services please visit our office 2106 Centennial Hall or call 608.785.8073


 

The Counseling & Testing Center offers a variety of counseling options, both in-person and via tele-health. For details on the different appointments view our Where To Start page.

Counseling Services 

Use the table below to compare services through the UWL Counseling & Testing Center and Mantra Health.

 

UWL Counseling & Testing Center

Mantra Health

Method Of Service Telehealth or in-person Telehealth only
Client Location Must be physically located in Wisconsin at the time of service can be located in any US state
Cost Free for enrolled students. Free for enrolled students
Eligibility Must be a continuing UWL student (enrolled at UWL in fall 2026.) Must be a continuing UW student (enrolled at any UW campus)
Available Hours Most counseling appointments will start between 9 a.m. and 3 p.m. on regular business days. Check our website for exceptions Appointments are available every day (including weekends and holidays), from 8 a.m. to 3 a.m.
Types of Services Short-term, solution-focused counseling, with collaborative goal setting Short-term, solution-focused counseling, with collaborative goal setting
Type of Providers Licensed mental health providers who specialize in college student mental health Licensed mental health providers who specialize in college student mental health
How to Access Call or drop in to the CTC office. Triage and Single Sessions can be scheduled on the Patient Portal. Sign up using your @uwlax.edu email at www.mantrahealth.com/lacrosse, or download the free Mantra Health app for Apple or Android

If neither option works for you and you would like information about connecting to a mental health provider in the community, review the information about community services here. Contact our office with questions, 608.785.8073, choose option 2.

Patient Portal

Screenshot of Patient Portal menu. Includes Home, Appointment Check-in, Schedule Appointments, Upload Documents, Forms, Secure Messages, and My Profile

 

On the Patient Portal you can:

  • View upcoming appointments
  • Schedule a Triage, Single Session, or a Referral appointment
  • View incomplete appointment forms
  • Send a secure message to your provider
  • Edit your personal information

 

Checking-in for Appointments

 

  1. Check-in up to 30 minutes before your appointment on the Home page.
  2. Complete ALL forms (some will be available before check-in on the Forms page).
  3. Please see the front desk if your provider has not seen you within 10 minutes of your appointment time.
Screenshot of Patient Portal upcoming appointments information. Includes date, time, location, and directions for the appointment. Also includes other information for check-in and cancelation

Specific Appointment Information

Appointment Type Location Information
Triage Phone call Triage appointments are 20 minutes and the counselor will call you at your appointment time. 
Intake In-person 2106 Centennial Hall Virtual appointments may be available, check with your provider.
Individual In-person 2106 Centennial Hall Virtual appointments may be available, check with your provider.
Single Session Zoom  You must be in a private space* (alone in a room with a closed door) in Wisconsin at the time of the appointment.
Mindset Reset In-person 2106 Centennial Hall See front desk for directions to the group room.
Group  In-person 2106 Centennial Hall See front desk for directions to the group room.
Let's Talk In-person Locations and hours can be found on the Let's Talk page.

*See tips on creating a private space or a list of private spaces on campus. CTC has limited tele-health room availability, which must be reserved in advance through our front desk.