Wired and Wireless Network administration, including monitoring, optimizing network performance, while maximizing network security and availability. Providing business telephone services via advanced VoIP (Voice over IP) equipment and software, including cellular and analog phone services.
Network & Telecom
Campus wireless services UWL ITS maintains an extensive wireless network throughout the campus to allow full network and internet capabilities.
Guest wireless services Wireless networking that allows guests and visitors to UWL a basic level of Internet access.
MyDevices Some wireless devices such as gaming systems and media devices may not allow you to enter an ID and password, thus UWL has implemented the MyDevices portal to allow those devices to connect to the campus network.
Wired network connections Students, faculty, and staff, use UWL's network to connect to resources here and across the globe.
Event services Provide specialized networking services for large events and conferences. Events such as the WIAA track meet and larger conferences may require specialized Networking services.
Cable TV Network based Charter Television services are provided offering all of your local programming in La Crosse as well as many of the most popular channels.
Charter U ITS in collaboration with Res Life and Charter SpectrumTV are providing free TV anywhere on campus from a mobile app called SpectrumU TV.
VPN (virtual private network) UWL's VPN service allows any UWL associate to connect to campus remotely from any available network connection almost anywhere in the world: including from home, from many hotels, and even from within some company networks.
Video conferencing infrastructure UWL's video conferencing infrastructure allows for online solutions to host and join video conferencing meetings and onsite solutions to create your own meeting room.
QoS (quality of service) As an underlying network function the primary goal of QoS is to manage network traffic priority including dedicated bandwidth, controlled jitter and latency (required by some real-time and interactive traffic), and improved loss characteristics to facilitate seamless audio and video services.
Firewall UWL's firewall acts as a barrier between our trusted network and and the internet. It controls access to the resources of our network so that the only traffic allowed onto the network is defined in the firewall policy; all other traffic is denied.
CleanAir / Rogue detection UWL's CleanAir solution provides continual, system-wide discovery of devices that are detrimental to service and accurately identifies source, location, scope of interference and takes automatic action to avoid current and future interference.
Access point per res hall room As the number of wireless devices and connections per user has steadily increased, ITS has provided an access point in every residence hall room to ensure the best quality of service for all student residents.
On premise contractor / vendor networking UWL ITS facilitates network infrastructure needs for on premise contracted services providing a standardized approach for campus infrastructure essential to achieving mission-critical UWL connectivity goals.
VOIP UWL's in-house business telephone services are provided to the campus faculty/staff. The standard offering for business phone service now features advanced Cisco VoIP (voice over IP) equipment and software.
911 services All 911 services dialed from campus telephones are routed directly to the Campus Dispatch.
Informacast In the case of an emergency where all means of communication are vital, the use of Informacast will send messages directly to all Cisco desk phones.
Blue Lights If you are outside of a building, look for an emergency "Blue Light" telephone. These emergency phones with blue lights on top are located around the campus and in many campus parking lots. Each box has a push button that connects directly to campus protective services via speakerphone.
Fax services Centralized faxing occurs on departmental faxes and can be sent and received via any configured multi-function devices such as printers, scanners, or copiers. Traditional fax machines are still used in areas subject to PCI and or regulatory requirements.
Cellular services ITS facilitates wireless services through several different vendors for all types of devices (phones, tablets, etc.). Users and departments may choose their plans and pay for the equipment and monthly charges through department accounts.
Telephone equipment accessories Telephone accessories with a wide variety of headset styles, microphone features, cost, durability, and comfort.
POTS (plain old telephone service) The University maintains and facilitates traditional POTS (Plain Old Telephone Service) lines for emergency services and for systems that cannot utilize the VoIP telephone system provided by campus.