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Resident Assistant and Assistant Hall Director

Resident Assistant and Assistant Hall Director

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Selection Timeline

For 2027-28 academic year applicants:

Late November - Application available

December 17 - Priority deadline for Assistant Hall Director applications

January 4 - Priority deadline for completed RA applications

Mid-January - Assistant Hall Director interviews

Early February – Interviews for new applicants

Prior to March 1 – Offer decision letters emailed

Resident Assistant Position Description

Resident Assistant Position Description

POSITION SUMMARY                 

Resident Assistants are an integral component to the success of Residence Life.  Resident Assistants have an enormous opportunity and responsibility to enhance the experience our residents have living on campus and attending UW-La Crosse.  The Resident Assistant is primarily responsible for a group of students living in their community but also for the greater student population living in the residence hall.  The Resident Assistant works to develop living environments to enhance the academic mission of UWL through creating inclusive communities, supporting experiential learning, and building meaningful relationships.

JOB RESPONSIBILITIES

(1) General Student Staff Responsibilities

  1. Uphold the standards outlined in the Student Staff Employment Agreement.
  2. Be familiar with and understand the Mission and Guiding Principles of Residence Life.
  3. Actively engage with and participate in activities surrounding civil discourse, belonging, social justice, equity, and inclusion.
  4. Know, understand, and be prepared to reference resource materials available to you in your position through training.
  5. Maintain a professional manner and positive attitude while serving as a university employee and representative of Residence Life both on and off campus.
  6. Be present in your respective residence hall and be available to residents.
  7. Facilitate open and honest communication with all residents, student staff and professional staff.
  8. Problem solve and use critical thinking to find solutions to issues in your position.
  9. Participate in orientation, online Canvas modules, fall training, and departmental trainings throughout the year.
  10. First Year Staff - Enroll and fulfill the requirements of the UWL 260 Staff Class.

(2) Community Development

  1. Establish fulfilling relationships with residents in your community.
    • Invest in each resident.
    • Be available daily to meet and socialize with residents.
    • Spend time informally visiting your residents each week.
  2. Implement a community development model as outlined by Residence Life Professional Staff.
    • Assist residents in adjusting to college and gain a sense of belonging.
    • Design events that provide opportunities for residents to engage with others, have fun, and make memories.
    • Hold periodic community meetings to create interaction, discuss community initiatives and issues as well as educate on policies, university break procedures and year end closing.
    • Disseminate knowledge to assist students with successfully navigating campus resources.
    • Assist residents in maintaining a positive roommate relationship and mediate roommate conflicts as necessary.
    • Promote educational and social events and initiatives that are occurring on campus. Encourage residents to attend campus events surrounding experiential learning, leadership, civil discourse, belonging, social justice and inclusion
    • Attend and assist with CORE Team events and initiatives.
    • Support Residence Life events and other collaborative initiatives with campus partners.
    • Access and respond to needs and ideas of those in your community; engage and empower residents to contribute.
  3. Resident Assistants are required to work the Residence Hall Front Desk until Desk Assistants can be hired.  In addition, RAs can choose to continue to work the Front Desk in their assigned building up to 4 hours per week.  In doing so:
    • Contribute to the atmosphere of the front desk and lobby; creating a positive impression for residents and guests; that helps shape community and relationships in the building.    
    • Be approachable and engage with each person that comes through the lobby.  Be a resource to students; as well as maintain safety and security as issues arise.
    • Ensure systems of service at the Front Desk are delivered in an organized, efficient, and effective manner.

(3) Team Collaboration and Support

  1. Attend and be an active participant in all staff meetings (Tuesdays 8pm – 10pm).
  2. Develop and cultivate an understanding of the various working styles, strengths, and personalities of your teammates to maximize effectiveness and productivity.
  3. Engage in team development opportunities.
  4. Work through conflict with teammates as they occur.
  5. Develop and maintain a working relationship with your supervisor. Student Staff must be able to work with, take direction from, meet with, and have ongoing dialogue with their supervisor. 

(4) Safety and Security

  1. Promptly inform professional staff of concerning behavior with residents (issues, injuries, behavioral changes, mental health concerns, unknown whereabouts, etc.)
  2. Utilize basic helping skills to assist residents with concerns and referring them to campus resources.
  3. Shared responsibility of duty nights and hall security:
    • Remain in your assigned residence hall throughout the duration of your duty time and be present, visible and available to residents.    
    • General duty guidelines include the following: conducting thorough duty rounds, positively interacting with residents, checking entry doors to ensure they are locking, observing facility needs, documenting policy violations, responding to emergency situations, and completing a duty log each night.  (Additional duty guidelines are set at the discretion of Residence Life Professional Staff).
    • Student staff are expected to always respond to situations which require attention (addressing student behavior / facilities concerns) in any residence hall, regardless of location and if they are on duty or not.
  4. Know, understand, and educate residents on Residence Life policies and procedures.
  5. Respectfully enforce residence hall policies with the goals of altering behavior and deescalating situations.
  6. Complete mandatory reporter & campus security authority trainings and follow through with expectations.
  7. Report and respond to incidents of sexual misconduct while using an ethic of care for all impacted residents.
  8. Report and respond to incidents of hate/bias while using an ethic of care for all impacted residents.
  9. Respect and maintain the privacy of your residents while also sharing pertinent information with your supervisor.
  10. Respond to emergencies and crisis situations providing support and resources to residents.
  11. Contact the Hall Director on Duty and/or University Police in emergency situations and assist in maintaining order as needed.

(5) Facilities

  1. Assist in maintaining a clean and visually appealing residence hall environment (pick up garbage, organize spaces, clean up vomit, etc.)
  2. Complete work orders for facility issues in a timely manner.
  3. Help build a positive relationship between residents and Custodial Staff.
  4. Maintain appropriate use of building keys (retainers/building master) and report any lost keys immediately.
  5. Thoroughly inspect rooms as residents move out and document damages.
  6. Ability to infrequently lift items of 25lbs including cleaning equipment or other items as needed.

(6) Administrative Responsibilities

  1. Be punctual and timely with assigned tasks and responsibilities.
  2. Regularly monitor and respond to University email and Microsoft Teams communications in a timely manner. Student Staff are expected to remain informed of departmental announcements, schedule changes, and other job-related communications.
  3. Complete required Incident Reports (IRs) by documenting incidents in an accurate, objective, and timely manner.
  4. Assist Residence Life Professional Staff in room change logistics.
  5. Ethically use university funds and follow university spending guidelines including Festival Food card purchases.
  6. Support and participate in the evaluation of Residence Life Staff and department assessment initiatives including the annual Student Satisfaction Survey.
  7. Complete additional projects and tasks assigned by supervisor.
  8. Assist in the logistics of opening and closing the residence hall for the academic year and university breaks. This may include staying late and/or arriving early, as needed.

(7) Living Learning Community (LLC RA) Responsibilities (for those in this additional role)

  1. Collaborate with LLC Coordinator and Campus Partners to plan events specific to the LLC community.
    • Be responsive to outreach from Campus Partners and LLC Coordinator.
    • Communicate event needs to LLC Coordinator and ask for additional assistance as needed.
  2. Encourage residents to participate in the events developed specifically for their LLC.
  3. Develop an LLC logo for memorabilia with resident input and engagement to help market the LLC and allow residents to have a souvenir from their time in the LLC.

Required Qualifications

Student Staff members are required to conduct scheduled duty rounds throughout assigned residence halls during designated duty shifts. These rounds require traversing multiple floors of the residence hall and may occur several times per shift.

In buildings without elevator access, Student Staff members must be able to access all residential floors using stairways. Staff are expected to respond in a timely manner to resident concerns, policy violations, lockout requests, wellness checks, maintenance issues, emergency situations, and other assigned responsibilities that may occur anywhere within the assigned residence hall.

During duty shifts, Student Staff members may be required to:

  • Stand and/or walk for extended periods, up to 2–4 consecutive hours during rounds, programs, training sessions, incidents, or other assigned duties.
  • Walk distances of up to 1mile during a shift, depending on building size and the number of incidents requiring response.
  • Ascend and descend multiple flights of stairs repeatedly throughout a shift in buildings without elevator access.
  • Infrequently carry, lift, push, or move materials weighing up to 25 pounds, including duty equipment, programming supplies, signage, and emergency response materials.
  • Bend, stoop, kneel, reach, and maneuver through residential facilities as needed to perform assigned responsibilities.
  • Respond to incidents and resident needs throughout the residence hall within established departmental response expectations.

Reasonable Accommodations 

In accordance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and the Fair Housing Act, UWL endeavors to ensure that employees and students with qualifying disabilities have access to reasonable accommodations.  Workplace accommodations and housing accommodations have two separate processes.

Workplace Accommodations – Student employees should consult with Human Resources if they would like to know more about the workplace accommodations process (i.e. modifications or changes to job responsibilities).

Housing Accommodations – Student employees seeking housing accommodations (i.e., air condition, emotional support animals, furniture modification, or room placement) should contact the UWL Disability Resource Center approval process.

Assistant Hall Director Position description

Assistant Hall Director Position Description

POSITION SUMMARY                                                                                      

The Assistant Hall Director position is a significant leadership opportunity in Residence Life, providing instrumental support to Desk Assistants, CORE Team, Resident Assistants and Professional Staff.  This position is aimed at providing additional personal growth and professional development for individuals with previous Resident Assistant experience, who are ready to take on additional responsibility and leadership in a residence hall.  Assistant Hall Directors work collaboratively with Professional Staff.

JOB RESPONSIBILITIES

(1) General Student Staff Responsibilities

  1. Uphold the standards outlined in the Student Staff Employment Agreement.
  2. Be familiar with and understand the Mission and Guiding Principles of Residence Life.
  3. Actively engage with and participate in activities surrounding civil discourse, belonging, social justice, equity, and inclusion.
  4. Know, understand, and be prepared to reference resource materials available to you in your position through training.
  5. Maintain a professional manner and positive attitude while serving as a university employee and representative of Residence Life both on and off campus.
  6. Be present in your respective residence hall and be available to residents.
  7. Facilitate open and honest communication with all residents, student staff and professional staff.
  8. Problem solve and use critical thinking to find solutions to issues in your position.
  9. Participate in orientation, online Canvas modules, fall training, and departmental trainings throughout the year.

(2) Student Staff Support and Development

  1. Assist in initial and ongoing training for Resident Assistants.
  2. Attend and assist with facilitating staff meetings (Tuesdays 8pm – 10pm).
  3. Develop and cultivate an understanding of the various working styles, strengths, and personalities of your teammates to maximize effectiveness and productivity.
  4. Create developments and facilitate dialogue in staff team meetings including discussions surrounding civil discourse, social justice, inclusion and intersecting identities. Create a system for everyone on staff to facilitate, allowing for practice in preparation for leading these activities with residents.   
  5. Work through conflict with teammates as they occur.
  6. Develop and maintain a working relationship with your supervisor. Assistant Hall Directors must be able to work with, take direction from, meet with, and have ongoing dialogue with their supervisor. 
  7. Serve as a liaison between Resident Assistants and CORE Team.

(3) Desk Operations

  1. Provide a vision and leadership for desk operations within the Residence Hall.
  2. Create an engaging atmosphere at the front desk and lobby that has a positive impression for residents and guests that helps shape community and relationships in the building.    
  3. Train Resident Assistants and Desk Assistants to be approachable and engage with each person that comes through the lobby so that they are a resource to residents; as well as maintain safety and security as issues arise.
  4. Ensure equipment and services at the Front Desk are organized and can be executed by Desk Staff in an efficient manner.
  5. Empower Desk Staff to be make decisions, problem solve and be creative within their position.   
  6. Develop a weekly schedule for front desk hours with Resident Assistants and Desk Assistants. Create a contingency plan for when staff are absent and implement coverage so the front desk continues with normal operating hours.

(4) CORE Team Advising

  1. Serve as primary advisor to the Community of Residential Engagement Team known as CORE Team.
  2. Promote and recruit CORE Team to residence hall students.
  3. Create orientation and training for CORE Team.
  4. Convene and advise regular CORE Team meetings and create opportunities for leadership and team development.
  5. Disseminate knowledge of campus resources, policies and procedures to residents to assist with their initiatives.
  6. Assist CORE Team in organizing and implementing events for residents.
  7. Support Residence Life events and other collaborative initiatives with campus partners.

(5) Community Development

  1. Establish relationships with residents and encourage student interaction to develop interpersonal relationships.
  2. Implement a community development model in cooperation with Residence Life Professional Staff.
  3. Collaborate with campus partners to share resources, information and opportunities to residents.

(6) Safety and Security

  1. Promptly inform professional staff of concerning behavior with residents (issues, injuries, behavioral changes, mental health concerns, unknown whereabouts, etc.)
  2. Utilize basic helping skills to assist residents with concerns and referring them to campus resources.
  3. Shared responsibility of duty nights and hall security:
    • Remain in your assigned residence hall throughout the duration of your duty time and be present, visible and available to residents.
    • General duty guidelines include the following: conducting thorough duty rounds, positively interacting with residents, checking entry doors to ensure they are locking, observing facility needs, documenting policy violations, responding to emergency situations, and completing a duty log each night.  (Additional duty guidelines are set at the discretion of Residence Life Professional Staff).
    • Student staff are expected to always respond to situations which require attention (addressing student behavior / facilities concerns) in any residence hall, regardless of location and if they are on duty or not.
  4. Know, understand, and educate residents on Residence Life policies and procedures.
  5. Respectfully enforce residence hall policies with the goals of altering behavior and deescalating situations.
  6. Complete mandatory reporter & campus security authority trainings and follow through with expectations.
  7. Report and respond to incidents of sexual misconduct while using an ethic of care for all impacted residents.
  8. Report and respond to incidents of hate/bias while using an ethic of care for all impacted residents.
  9. Respect and maintain the privacy of residents while also sharing pertinent information with your supervisor.
  10. Respond to emergencies and crisis situations providing support and resources to Resident Assistants and residents.
  11. Contact the Hall Director on Duty and/or University Police in emergency situations.

(7) Facilities

  1. Assist in maintaining a clean and visually appealing residence hall environment (pick up garbage, organize spaces, clean up vomit, etc.)
  2. Complete work orders for facility issues in a timely manner.
  3. Help build a positive relationship between residents, Resident Assistants and Custodial Staff.
  4. Assist supervisor in responsibility for the proper security of building keys and report any lost keys immediately.
  5. Thoroughly inspect rooms as residents move out and document damages.
  6. Ability to infrequently lift items of 25lbs including cleaning equipment or other items as needed.

(8) Administrative Responsibilities

  1. Assist supervisor with administrative tasks and projects in the daily operation of the residence hall.
  2. Regularly monitor and respond to University email and Microsoft Teams communications in a timely manner. Student Staff are expected to remain informed of departmental announcements, schedule changes, and other job-related communications.
  3. Be punctual and timely with assigned tasks and responsibilities.
  4. Complete required Incident Reports (IRs) by documenting incidents in an accurate, objective, and timely manner.
  5. Have regular meetings with supervisor to plan staff meetings and discuss building issues and initiatives.
  6. Assist with the logistics of opening and closing the residence hall each semester and designated breaks.
  7. Assist supervisor in helping to facilitate room changes.
  8. Ethically use university funds and follow university spending guidelines including Festival Food card purchases.
  9. Support and participate in the evaluation of Residence Life Staff and department assessment initiatives including the annual Student Satisfaction Survey.
  10. Act in supervisor’s absence under the guidance of a Associate Director of Residence Life. 

Required Qualifications

Student Staff members are required to conduct scheduled duty rounds throughout assigned residence halls during designated duty shifts. These rounds require traversing multiple floors of the residence hall and may occur several times per shift.

In buildings without elevator access, Student Staff members must be able to access all residential floors using stairways. Staff are expected to respond in a timely manner to resident concerns, policy violations, lockout requests, wellness checks, maintenance issues, emergency situations, and other assigned responsibilities that may occur anywhere within the assigned residence hall.

During duty shifts, Student Staff members may be required to:

  • Stand and/or walk for extended periods, up to 2–4 consecutive hours during rounds, programs, training sessions, incidents, or other assigned duties.
  • Walk distances of up to 1mile during a shift, depending on building size and the number of incidents requiring response.
  • Ascend and descend multiple flights of stairs repeatedly throughout a shift in buildings without elevator access.
  • Infrequently carry, lift, push, or move materials weighing up to 25 pounds, including duty equipment, programming supplies, signage, and emergency response materials.
  • Bend, stoop, kneel, reach, and maneuver through residential facilities as needed to perform assigned responsibilities.
  • Respond to incidents and resident needs throughout the residence hall within established departmental response expectations.

Reasonable Accommodations 

In accordance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and the Fair Housing Act, UWL endeavors to ensure that employees and students with qualifying disabilities have access to reasonable accommodations.  Workplace accommodations and housing accommodations have two separate processes.

Workplace Accommodations – Student employees should consult with Human Resources if they would like to know more about the workplace accommodations process (i.e. modifications or changes to job responsibilities).

Housing Accommodations – Student employees seeking housing accommodations (i.e., air condition, emotional support animals, furniture modification, or room placement) should contact the UWL Disability Resource Center approval process.

Employment Agreement

Residence Life Student Staff Employment Agreement  

Updated for the 2027-2028 Academic Year

By signing this Student Staff Employment Agreement, I accept these expectations as Residence Life Student Staff (Resident Assistant and Assistant Hall Director) at the University of Wisconsin - La Crosse. I agree to live on campus in my assigned residence hall, and follow the applicable position description(s). As a Residence Life employee, I agree to foster an inclusive environment, and I will be respectful, supportive and be a resource for all students; valuing the unique experiences and perspectives of all backgrounds. Initial each section below indicating you agree to the following expectations:   

1. Period of Employment 

The 2027 - 2028 employment period begins when you sign and submit this employment agreement and ends on Sunday, May 14, 2028. If you have been hired for Fall Semester only your employment period ends on December 23, 2027. By signing this document, you assume the responsibilities of being a student staff leader within Residence Life. The full extent of your position description will be during the 2027-2028 academic year, however there are some responsibilities that you will be expected to complete during the remainder of spring semester, as well as over the summer.  

Newly employed student staff are appointed for a probationary period of one semester. Continuation of employment into Semester II is based upon successful job performance measured through your supervisor, staff team and resident feedback.   

Student staff are expected to be available at the end of the spring semester (May 12 – 14, 2028) to close their residence hall and complete all necessary check out procedures. 

2. Academic Support Policy

Student Staff must be in good academic standing when they assume their duties as Student Staff. Student staff are expected to maintain a 2.50 or above semester grade point average during their time of employment. If, while employed, a student’s semester GPA is less than 2.50, they will be placed on Residence Life academic probation and an Academic Success Plan will be completed to support academic success. If a Student Staff’s semester GPA is less than 2.50 in two consecutive semesters, while employed as a Student Staff Member, it will result in termination. 

If an individual is declared “academically ineligible” or suspended” with the University, they will be unable to remain in the student staff position even if re-admitted. 

3. Major Academic Time Commitments 

Professional Staff in Residence Life have a responsibility to ensure that Student Staff are successful as they complete major coursework requirements and/or take part in important career preparation opportunities. In consultation with academic campus partners, we have determined that some academic time commitments or career opportunities are too important and demanding to do them well while also performing the job responsibilities as Student Staff. Therefore, Student Staff cannot Student Teach, cannot intern full time (40 hours/week), cannot be a Theatre Stage Manager, cannot be in their second year of the Occupational Therapy Graduate Program, or cannot be their final year of Athletic Training at the same time as being a Resident Assistant or Assistant Hall Director. 

A request for any other type of internship, fieldwork, clinical experience, athletic sport, or another activity which requires a major time commitment while employed as student staff must be approved by the Associate Director for Staffing, Training and Development. These requests are often denied as a mean to support academic goals. 

Due to the demands of the position, newly hired Student Staff are not allowed to take more than 18 credits in their first semester of employment.  

4. Staff Class Requirement 

All newly hired Student Staff in their first full semester of employment are required to take Staff Class (UWL 260: Residence Life Problem Solving and Critical Thinking). The exact day and time will be shared in the hiring offer letter. 

5. Belonging and Inclusivity

We value building inclusive communities, creating a sense of belonging for all students, and promoting civil discourse among students living on campus. This will be a central part of all of our work and will be integrated throughout our training sessions, staff meetings and staff developments. Engagement with, and participation in, these topics is an expectation of the student staff position. 

6. Adhering to Residence Hall Policies, University Policies, and State Law and Privacy Expectations

Student staff are responsible for adhering to residence hall policies, university policies, and state law as well as communicating and enforcing these policies to students in our residence halls. Student staff in violation of residence hall policies, university policies, and/or state law whether it be on, or off campus, including social media, will result in disciplinary action and may include termination. Student staff under investigation for a Title IX sexual misconduct allegation and/or placed on University Probation through the Student Life Office may result in job action including interim suspension or termination.  Student staff failing to uphold and enforce residence hall policies and university policies on campus will also result in disciplinary job action and may include termination. In addition, Student Staff are granted privileges and have access to information (for work-related purposes) that is private in nature. Misuse of any of the following will result in disciplinary job action which may include termination: retainer and/or master keys, university property, databases including StarRez and Maxient, building access, and departmental funding including Festival Food card purchases.  

Student Staff who are terminated, interim suspended, or resign from their position are restricted from continuing to live in the Residence Hall in which they were a Staff Member for the remainder of that academic year.  

Prior to the start of the 2026-27 academic year, students terminated from other positions in Residence Life or on campus may result in this student staff employment offer being rescinded. For returning student staff, performance issues that arise, or concerns about the current Student Staff Employment Agreement, can result in this student staff employment offer being rescinded.  

7. Training, Meetings, Staff Development

Residence Life Student Staff are required to be trained on topics related to sexual assault, suicide ideation, policy enforcement, alcohol and drug confrontation and other difficult content areas. These trainings may take place online, in person, or in small group settings. In order to best serve our residents, student staff must be trained to provide support and refer to necessary campus resources. Therefore, student staff cannot opt out of training sessions. 

All student staff are required to participate in all of August Training.  

  • Fall Training for all Resident Assistants will begin on Sunday, August 22, 2027. (Move In on Saturday, August 21,). 
  • Assistant Hall Directors arrive early for additional training starting on Monday, August 17, 2027. (Move In on, August 15).  

All Student Staff are required to be available for Residence Hall Move-In Days: September 1-September 6.  

During the academic year Residence Life Staff Meetings are on Tuesday Nights between 8pm – 10pm. It is expected that you build your academic course schedule and other involvements around this, to be sure to be at these weekly meetings.  

8. Time Away and University Breaks

In addition to official university breaks, student staff are allowed time away from campus over the course of the semester. Time away must be scheduled with, and approved by, your supervisor. 

Student staff may need to remain on campus until the day a university break begins, and may need to return to the residence hall prior to the university break ending. Specific staffing needs will be determined by your supervisor. Additional compensation will be awarded for student staff who are selected to serve in the capacity of Break Assistants over Thanksgiving Break, Winter Break and Spring Break. 

9. Additional Employment

In order to comply with UW System policy, students may not hold on-campus positions which total more than 25 hours of weekly employment for domestic students and 20 hours of weekly employment for international students (due to Visa limitations). In order to hold another job on campus you must get approval from the Associate Director for Staffing, Training and Development. Additional employment off campus while serving as a student staff member may be permitted with advanced permission from your supervisor. Decisions on additional employment are based on UW System Policy, academic load, job performance and other commitments. Effects of outside employment will be reviewed periodically by your supervisor.   

10. Extracurricular Activities 

Extracurricular activities which require excessive amounts of time (especially nights and weekends) are strongly discouraged.  Student staff should submit a request in writing to their supervisor to obtain approval for all desired activities of involvement and the approximate amount of time that is required of each activity. Student staff are to limit their participation in extracurricular activities.  Due to the time commitment and potential for a conflict of interest, student staff are prohibited from holding the President and Vice President roles within the UWL Student Government Association. 

As a general practice, all outside involvement and employment hours should not exceed an average of 10 hours per week. Student staff will regularly review academic time commitments and outside involvement (including additional employment) with their supervisor to ensure their ability to satisfactorily perform responsibilities. When conflicts arise in student staff duties and extracurricular activities, student staff responsibilities take priority. 

11. Compensation

The Compensation Package for Residence Life Student Staff includes the following while employed: 

  • A single room in your assigned residence hall paid for by Residence Life. Due to student staff responsibilities that involve private conversations with residents you are not able to have a roommate within your individual room.  
  • A meal plan paid for by Residence Life through Chartwells. 
  • A lump sum stipend. The amount and timeline are as follows: 

STIPEND CALENDAR

  August Training Stipend  Fall Semester Stipend  Spring Semester Stipend  Total Stipend 
RA  $100  $600  $600  $1,300 
LLC RA  $100  $750  $750  $1,600 
Assistant HD  $400  $750  $750  $1,900 
  Paid End of September  Paid End of December  Paid End of May   

 

  • The August training stipend is earned by being present for all of training in August (See Section 1 & 7) 
  • Semester stipends are earned by completing job responsibilities through the end of each semester. 
  • Student Staff hired mid-year are only eligible for the stipend in the semester they are working. 
  • In addition, Student Staff who choose to work the Residence Hall Front Desk in their assigned building can work up to 4 hours/week and earn $9.00/hour. 

In acknowledging this Student Staff Employment Agreement, you acknowledge your understanding that if employment ended by termination or resignation, you are not entitled to any compensation or reimbursements as defined in this document after the date in which your employment concludes.   

12. Reasonable Accommodations

In accordance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and the Fair Housing Act, UWL endeavors to ensure that employees and students with qualifying disabilities have access to reasonable accommodations. Workplace accommodations and housing accommodations have two separate processes. 

Workplace Accommodations – Student employees should consult with Human Resources if they would like to know more about the workplace accommodations process (i.e. modifications or changes to job responsibilities). 

Housing Accommodations – Student employees seeking housing accommodations (i.e., air condition, emotional support animals, furniture modification, or room placement) should contact the UWL Disability Resource Center approval process. 

13. Human Resource Onboarding

Student employees are required to complete a number of steps as part of the UWL Human Resource onboarding process. This includes completing an I9 and providing required documentation. Hired employees who fail to complete all onboarding steps within the required time frame will have their hire rescinded.  

Student staff employment requires a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University of Wisconsin-La Crosse does not discriminate on the basis of arrest or conviction record. 

Agreement

Having read your student staff position description(s) and responsibilities, this Student Staff Employment Agreement, and understanding the content, I agree to all expectations and accept this appointment beginning now – May 14, 2028. I also understand that if I do not comply with these expectations or provide false information that is contrary to this agreement, I may be released from my position. Furthermore, I understand that my performance will be evaluated by my supervisor and that my appointment may be terminated if my performance is unsatisfactory. In addition, both the University and the Employee have the right to terminate this agreement without having to show cause. Every effort should be made to give advance written notice by either party prior to termination of employment. A termination of this agreement terminates any obligation of the University under this agreement and the Employee shall not be entitled to any payments of compensation from the effective date of the termination.  

New Applicant

New applicants should complete the general application. (Available in late November.)

Applicants interested in being considered for any spring 2027 vacancies should complete the same application. Spring 2027 interest can be indicated on the application. These vacancies are limited and currently unknown.

Once the online application is complete, applicants will receive an email with instructions on completing an essay/video prompt based upon the positions applied for.

Based upon submitted materials, some applicants will be invited to participate in in-person interviews in early February.

Returner Applicant

Current or former Student Staff should complete the general application. (Application available late November.)

Once the application is completed, applicants will be sent an email with further instructions based upon the positions they are interested in.

Those interested in Assistant Hall Director Positions will be asked to schedule a virtual interview with 2 Hall Directors. Priority deadline for Assistant Hall Director applicants is December 17, 2026.

Desk Assistant

Desk Assistant

Welcome to the employment information site for the Desk Assistant (DA) position. Our team of Desk Assistants staff the front desks for each building, and provide customer service and support for our students. Being a DA is a great way to meet new people, learn new skills, and become involved within your residence hall community!

Apply

Applications for the 2026-27 Academic Year are closed.  Speak with your Hall Director if interested.

Remuneration

For the 2025-26 academic year, Desk Assistants are paid $9 per hour.

Qualifications

To be eligible for a Desk Assistant position, you must be living in the residence hall for the academic year in which you apply. DAs will also need to pass a Criminal Background Check (CBC) that is conducted through our Human Resources Department at UWL. You can find more information about student employment on the Human Resources website.

Timeline

For the 2026-27 academic year:

  • Applications for the Desk Assistant position are due August 15, 2026.
  • Interviews will take place, virtually, the week of August 17, 2026.
  • If chosen to take part in an interview, applicants will be contacted by their Hall Director and Assistant Hall Director via their UWL email during the week of August 17, 2026.  
  • Anticipated start date for the DA position is between September 14-18, 2026 dependent on successful CBC, HR paperwork completion, and DA training.
Custodial Assistant

Custodial Assistant

Our team provides cleaning support in the residence halls.

Use the link below to apply for the Custodial Assistant Application Pool.

 

Schedule and Availability

Typical scheduled hours will be between 7am - 4pm, Monday-Friday.

Compensation

Custodial Assistants are paid an hourly rate of $11.

Custodial Assistants may live on or off campus.

Specific Duties
  • Cleaning resident rooms and public areas including restrooms - includes dusting, mopping, washing walls, waxing floors, wiping down furniture, etc.
  • Moving of furnishings/equipment/supplies between halls, within the hall, to-from Facilities Management, including loading and unloading vehicles and trailers
  • Operating equipment: carpet extractors, floor scrub machine, wet/dry vacuum
  • Upkeep and minor repair of custodial equipment
  • Performing minor maintenance including replacement of burned-out light bulbs, unclogging drains
  • Trash removal
  • Cleaning appliances, including refrigerators and ovens/stoves
  • Complete daily work assignments and any other duties given by the Supervisor and/or Office of Residence Life Professional Staff
  • Participate in training
Qualifications

• Be able to repeatedly lift a minimum of 50 lbs.
• Be an enrolled student at a UW System school
• Exhibit a solid work ethic
• Be able to work well with other people
• Demonstrate ability to work independently of a supervisor
• Have general knowledge of Residence Life
• Possess good leadership, communication, organizational, and time management skills
• Preference will be given to applicants who have been previously employed by UWL Residence Life and remain in good standing as an employee.

Custodial Assistants will need to pass a Criminal Background Check (CBC) that is conducted through our Human Resources department at UWL. You can find more information about student employment on the Human Resources website.

Timeline

Applications will be reviewed near the start of the academic year.  Interview offers will be extended at that time.

Completed applications will be reviewed as vacancies arise.  All applications are welcome and will be reviewed on an "as-needed" basis. 

Applicants should be attentive to their UWL email as an invitation to interview will be shared there based on application materials.

 

Eagle Mail Center Assistant

Eagle Mail Center Assistant

Now hiring for the 2026-2027 Academic Year!  Priority Deadline is April 17, 2026.

Apply to work in the Eagle Mail Center - sort deliveries, notify students of arrivals, and enter packages/mail that is handed to the student.

Apply via UWL's Handshake.