Residence hall services

Front Desks

Desks are located in the front lobby of each residence hall. They are open the following hours:

Sunday through Thursday, noon to midnight
Friday and Saturday, noon to 2 a.m.

Other Hall Services

Cable TV expanding section

Cable connections are provided in each residence hall bedroom.  Students are responsible for providing their own coax cable and TV.  After connecting the cable from the TV to the outlet, go into the options on your TV and set it to analog mode, then scan your TV for channels and when the scanning is complete, you should have all of the channels. Here is a copy of the Charter Cable Line Up.

Residence Hall Cable TV Connection Troubleshooting

At the University of Wisconsin- La Crosse your TV must have a tuner that can decode the ClearQAM signal. Please check your technical documents which came with your TV or do a Google search of your TV’s make and model to check for QAM compatibility.

If you are experiencing cable issues, please try the troubleshooting tips below:

  • Be sure to complete the auto scan on your TV on the CATV setting. Let the auto scan go through its full scan until it reaches 100%.
  • Ensure you have a good connection between your TV and the cable outlet via your coax cable. If you brought your own cable, try testing with a different cable.
  • Try a working TV in your room or try your TV in another room where the cable is working.
  • If you are unable to resolve the problem, please email or call the Office of Residence Life at 608.785.8075 to report the issue (no channels, jack is broken, etc.). A Residence Life staff member may follow-up with you at your room regarding your reported issue.
  • In cases with prolonged unresolved issues, the Office of Residence Life staff may contact Spectrum and work to schedule a service visit.

If your TV does not have a QAM tuner, you can purchase a converter box. Please note that it is not perfect. Unlike TVs with the QAM tuner built in, this won’t have the name of the channel in the upper right corner and the channels from Spectrum are marked differently. The channels are all available but they are at different numbers.

LaundryView expanding section

Check the LaundryView website for availability of washers and dryers in the laundry room.

Laundry refund form expanding section

If a problem occurs with a laundry machine (i.e. swiped your card, money accepted, but machine did not work), you can request a refund by completing the form below:

Laundry refund form

Laundry refunds are credited to your campus cash.

Security, emergency assistance, and lock-outs expanding section

If you need to find a Hall Director, RA, or emergency personnel, the front desk staff can help you. They will also be able to assist you if you are locked out of your room.

Vacuums expanding section

We encourage you to bring your own vacuum.

Vending refund form expanding section

If you encounter a problem with the soda or snack vending machine (i.e. product got stuck, machine didn't work), please complete one of the following forms: 

Soda machine refund form

Snack vending refund form

WiFi expanding section

Need help connecting to the internet? Check out Campus wireless services for instructions.

Work request form expanding section

Residents can easily report their own maintenance requests in the residence halls. Submit a "Res Life request" online using this formFor more information, follow these instructions for submitting a work request.