What is the CARE Team? 

The CARE Team is an interdisciplinary team across campus (Student Life, Residence Life, Counseling and Testing, Student Health, Academic Affairs, Office of Multicultural Student Services, University Police) who discuss student concerns and provide appropriate interventions for the wellbeing of the student and the safety of the university community. The CARE Team was created to meet regularly to review critical incidents and students in crisis.

How to refer to the CARE Team? 

You can refer a student to the CARE Team by contacting the Student Life Office at 608-785-8062 or by completing this online reporting form

Examples of when to contact the CARE Team regarding a student:

  • Student is disruptive in class
  • Student is displaying behaviors that may be helped by counseling or medical attention, i.e., depression, sudden weight loss, exhaustion, alcohol/drug use
  • Other students voice concern about harassing behavior
The Signs of Disruptive Behavior

Severely troubled or disruptive individuals exhibit behaviors that signify an obvious crisis and that necessitate emergency care. These problems are the easiest to identify.

Examples include:

  • Highly disruptive behavior both verbally and/or physically (e.g. hostility, aggression, violence, etc.)
  • Inability to communicate clearly (garbled, slurred speech; unconnected, disjointed, or rambling thoughts).
  • Loss of contact with reality (seeing or hearing things which other cannot see or hear; beliefs or actions greatly at odds with reality or probability).
  • Stalking behaviors
  • Inappropriate communications (including threatening letters, e-mail messages, harassment).
  • New or repeated behavior which pushes the limits of decorum and which interferes with effective management of the immediate environment.
  • Overtly suicidal thoughts (including referring to suicide as a current option or in a written assignment).
  • Threats to harm others.

If you or someone you know is in immediate danger contact Emergency Services immediately 911. 

If there is not an immediate threat, please contact the Student Life Office during normal business hours (M-F; 8:00a-4:30p). For information after hours, please contact University Police at 608-786-9000. 

When to call police

9-1-1 for immediate threat to life (608) 789-9999 for all others

  • Any incident involving any weapon being displayed. (911)
  • Any incident where a person has been injured by the actions of another.
  • Any incident where a threat to harm or kill someone was make.
  • Any suicide attempt
  • Any substantial property damage.
  • Any incident involving a hate crime.
  • Any crime or disturbance in progress when rescue or emergency medical assistance is needed.

IF IN DOUBT, call and let trained personnel decide!

CARE Team Mission

The mission of the University of Wisconsin-La Crosse's CARE Team is to provide a proactive and supportive multidisciplinary team approach to the management, assessment and intervention of situations or individuals that may pose a physical or psychological threat to the safety and well-being of the University community, thereby helping maintain a safe campus environment conducive to learning, personal growth, and success.

CARE Team Membership

Greg Phlegar, CARE Team Coordinator, Dean of Students
Kara Ostlund, Assistant Dean of Students
Chris Schuster, Detective, University Police 
Gretchen Reinders, Director, Counseling & Testing  
Abby Deyo, Physician, Student Health Center 
Terra Brister, Non-clinical case manager, OMSS 
Jo Arney, Director of Student Success 
Patrick Heise, Assistant Director Residence Life
Lisa Weston, Assistant Director Residence Life 
Andrew Ives, Student Life Specialist