Frequently Asked Questions by Students

I don’t know what to do or even what to ask! expanding section

That is okay! Please schedule a meeting with Student Life staff by calling 608-785-8062 or emailing studentlife@uwlax.edu. We want to support you and get you connected to the support you deserve. Our Advocacy and Empowerment services can

What should I do when I am concerned about a friend? expanding section

If you are concerned for a friend, we suggest the following:

  • Talk to your friend and let them know that you are concerned
  • Use specific and identifiable examples of why you are concerned
    • For example, “You never miss a class and now you’ve missed several” or “we used to play basketball at the REC all of the time and now you won’t answer my texts”, etc.
  • Allow your friend the ability to respond and tell you what may be happening. Actively listen.
  • If your friend is struggling, try to refer them to the Student Life Office in 149 Graff Main Hall, 608-785-8062, studentlife@uwlax.edu.

If you are not comfortable talking with your friend, please contact the Student Life Office. We want to consult with you and discuss options on how best to support your friend. We look to connect students to resources and support them through difficult times.

What do I do if I miss a day or two of classes due to illness? expanding section

If you are going to miss less than three days of classes, we suggest that you contact your instructors directly via email to notify them of your absence. If you are going to miss more than three (3) days of classes, please contact the Student Life Office via phone 608-785-8062 or via email, studentlife@uwlax.edu. Student Life staff will work with you to communicate with your instructors. For information about Absence Notifications see the Absence Notifications page.

I noticed someone in my class doesn’t seem to have a jacket during cold weather, are there any resources for them? expanding section

UWL is committed to support students who may face housing or food insecurity of some sort. Please visit our Food and Housing website for more information. If you are concerned for a friend or classmate, please call the Student Life Office at 608-785-8062 or email studentlife@uwlax.edu. We will work to get your friend or classmate the support that they deserve. We are here to help.

I am looking to drop a course, what should I do? expanding section

Please visit the Records and Registration website for more information about add and drop deadlines.

If you have questions about how this might affect your academic record you can contact the Academic Advising Center.

If you are looking to drop a class due to an emergent or extenuating circumstance, please contact the Student Life Office at 608-785-8062 or by emailing studentlife@uwlax.edu.

 

Where should I go if I want to withdraw from UWL? expanding section

In order to withdraw from a semester in which classes have started, please schedule an appointment with Student Life staff by calling 608-785-8062 or email studentlife@uwlax.edu.

You can also find more information at the following webpage, Withdrawing from UWL.

I think I might be academically suspended, is there anything I can do? expanding section

We understand that students often have difficult semesters academically. The Student Life Office is here to support you in developing and action plan moving forward.

Once grades are posted, if you fail to meet the Academic Eligibility standards, you will receive an email from the Dean of the college you are enrolled in. This email will outline how you can appeal the academic ineligibility decision.

  • Student Life staff are available to consult about appeal letters. Please schedule a meeting by calling 608-785-8062 or by emailing studentlife@uwlax.edu. We will work with you to determine the best avenue for support.

Frequently Asked Questions by Parents & Families

What should I do if I am having difficulty contacting my student during a crisis? expanding section

If you have difficulty contacting a student during a time of crisis, such as a death in the family or medical emergency, contact the Student Life Office during normal business hours (M-F 7:45 a.m. – 4:30 p.m.) 608-785-8062. You can contact University Police after hours at 608-789-9000.

What should I do if my student was hospitalized? expanding section

Contact the Student Life Office by phone, 608-785-8062, or via email, studentlife@uwlax.edu. We will work to notify faculty and staff about your student’s absence and can consult about an action plan moving forward.

We also know that during medical emergencies information changes rapidly. We welcome you to call frequently to provide information and we will continually consult about actions at UWL.

My student is having a difficult time adjusting at UWL, what should I do? expanding section

Encourage your student to connect to campus resources! If your student lives on-campus, connect them with their hall staff. For students who live off-campus, we encourage them to schedule an appointment at the Student Life Office by calling 608-785-8062. 

Additionally, you can refer your student to the Student Life Office. We can hear about their situation and try to connect them to the best resources possible utilizing our Referral services.

 

I just found out that my student did not do too well during this past semester, what can we do? expanding section

We suggest that you contact the Student Life Office (608-785-8062; studentlife@uwlax.edu) as soon as possible. We know that there are some students who have a difficult semester. We are here to support students and provide some structured support moving forward. Student Life staff will work with students to reflect on the difficult semester and connect that student with resources that will promote their success.

Frequently Asked Questions by Faculty & Staff

What do I do when I am concerned about a student’s well-being? expanding section

Please contact the Student Life Office (608-785-8062; studentlife@uwlax.edu), as soon as possible. If there is a concern about immediate danger, call 911. Student Life staff are here to consult with faculty and staff about appropriate interventions for students in distress or crisis.

You can also submit a Student of Concern reporting form and Student Life staff will follow-up on the issue as soon as possible.

When do I need to contact the Student Life Office regarding a concern? expanding section

If you are concerned for a student’s well-being or safety, contact the Student Life Office (608-785-8062; studentlife@uwlax.edu), as soon as possible. We are here to support you and the student you’re concerned about. We will work to make sure that the report is forwarded to the appropriate campus or community resource! We appreciate the partnerships that we have with faculty and staff in promoting student success.

Additionally, if you are noticing strange behavior and are unsure about how to approach a situation please call us. We are here to consult and recognize that not all situations need our involvement; however, we would like to share our experience and expertise with you. 

I just received an absence notification what should I do? expanding section

Please note that Student Life staff does not verify absences, if you need more information from the student (i.e. doctor’s notes, obituaries, etc.) you have the ability to ask. Absences are at the complete discretion of each instructor. Absence notifications from the Student Life Office serve as a notification for the instructor to know that a student will be absent.

The Student Life Office is available for faculty and staff consultations about student absences and how to balance student support and academic standards. 

For more information about the Absence Notification policy, please see this webpage.

What should I do when I receive a notification about a student medically withdrawing from UWL? expanding section

Instructors will be contacted from the Records and Registration office about the student’s grade at the time of the withdrawal. Please communicate the grade with Records and Registration staff as soon as possible. A grade of “EP” or “EF” will be entered by Records and Registration staff.