Travel accident insurance

A page within Business Services

This page describes the accident insurance policy for individuals who travel to foreign countries.

Europe Assistance is a program provided at no cost to State of Wisconsin (including University) employees while traveling abroad in the course and scope of their employment.  This travel insurance program provides medical emergency assistance for worldwide travel while on business.  Europe Assistance is designed to ensure the availability of competent health care as promptly as possible in situations where health care may not be available or is not up to US standards.

Europe Assistance operates a 24 hour, 7 days a week, toll-free, emergency telephone assistance service.  To access the emergency assistance services while traveling, please call one of the following emergency numbers:

1-888-987-5920 (From within the US, Canada, Puerto Rico or U.S. Virgin Islands); or from anywhere else in the World:  1-240-330-1571;  Call collect if necessary.

In the event of a travel-related emergency, Europ Assistance will provide the following emergency assistance services:

Medical Assistance Services

    Worldwide Medical and Dental Referrals

    Monitoring of Treatment

    Facilitation of Hospital Payments

    Transfer of Insurance Information to Medical Providers

    Medication, Vaccine and Blood Transfers

    Dispatch of Doctors and Specialists

    Transfer of Medical Records

    Continuous Updates to Family, Employer and Home Physician

    Hotel Arrangements for Convalescence

    Replacement Corrective Lenses and Medical Devices

Travel Assistance Services

    Replacement of Lost or Stolen Travel Documents

    Emergency Travel Arrangements

    Transfer of Funds

    Legal Referrals

    Translation Services

    Message Transmittals

    Emergency Pet Housing and/or Pet Return

Worldwide Destination Intelligence

     Pre-Travel Information

    Travel and Health Information

    Real-Time Security Intelligence

Medical Evacuation and Repatriation Services

     Emergency Medical Evacuations

    Transportation to Join a Hospitalized Member

    Return of Dependent Children

    Transportation After Stabilization Repatriation of Mortal Remains

Personal Security Services

     Political Evacuation Services

    Security Evacuation Services

    Transportation After Political or Security Evacuation

Call Europe Assistance if you are away from home and:

     You are involved in an accident requiring medical treatment

    You are having difficulty locating medical care

    You have a medical problem and require translation services

    You have any other serious travel difficulties.

In an emergency, go immediately to the nearest physician or hospital.  Contact the nearest Europ Assistance Center.  Be prepared to give your name, ID number and a brief description of your problem.   

For additional information related to this policy and to receive a Europ Assistance card, please contact Risk Management at 608.785.8730 or