UW System complaint process

A page within Financial Aid

Contact Information for Program Integrity Complaints:
Pursuant to the United States Department of Education's Program Integrity Rule, an individual may file a complaint against any of University of Wisconsin System's public institutions alleging a violation of one or more of the following categories with the University of Wisconsin System Administration ("UWSA"):

• Complaints that allege a violation of state consumer protection laws that include but are not limited to fraud and false advertising; 

• Complaints that allege a violation of state law or rule relating to the licensure of postsecondary institutions; and/or: 

• Complaints relating to the quality of education or other State or accreditation requirements.

Under the UWSA policies and procedures, an individual should utilize the institution's internal complaint or review policies and procedures through the Office of Student Affairs prior to contacting the UWSA. If a resolution is not reached at the institution level, or if you believe that the nature of the complaint or its impact on the system as a whole warrants an immediate review by the University of Wisconsin System Administration, refer to the information posted at the UW System Student Complaint Portal.  

Students may also file a complaint with the SARA (State Authorization Reciprocity Agreement) Portal Agency in the state in which the school is located.  For more information, consult the State of Wisconsin's Educational Approval Board Complaints Portal  for further details about how to file a student complaint with the appropriate State agency.