COVID-19: Residence Life FAQ

See below for the most updated information about residence hall services. 

Residence Life Move-out Information Message 3.17.2020

Message to Residence Hall Students 3.13.2020

Move Out Process 

Although we have been given an exemption from the governor and students can continue to move out, we HIGHLY discourage this and hope you will wait until the order has been lifted.  Our official move-out process has concluded and we are operating with very little staff.  We thank you for your understanding.

Card Access

ID access to the residence halls has been disabled. 

Reuter Hall residents approved to stay on campus will have access to Reuter Hall.

Hours of Operation

Our physical office is closed 

Residence Staff will be answering questions over the phone and through email Monday-Friday, 8am-4:30pm.

Please Email us at Housing@uwlax.edu or Call  (608)785-8075

Dining Services: Check out the Whitney Center and Student Union websites for most updated information about campus dining options and hours of operation.

Frequently Asked Questions

Residence Life/housing

Will the Wisconsin governor’s order for Wisconsinites to stay home impact our move-out plans? expanding section

Although we have been given an exemption from the governor and students can continue to move out, we HIGHLY discourage this and hope you will wait until the order has been lifted.  Our official move-out process has concluded and we are operating with very little staff.  We thank you for your understanding.

 

Last modified: 03/27/2020

Can I continue to live on the UWL campus the remainder of the semester? expanding section

If you need to continue to live on the UWL campus for the rest of the semester the Residence Life Office will consider your request on a case by case basis. 

If you are in a situation where you need to remain living on campus, you will need to submit a request.  To submit a COVID-19 Housing Request login to the housing portal, click on “COVID-19 Housing Request”, fill out and submit the online form.  Please include as much information as possible in the request.  We hope to process these requests quickly and provide a response to your request within 24 hours.  Unless you receive approval to stay on campus, you should plan to move out. 

Last modified: 03/17/2020

Will I still have card access to my residence hall? expanding section

ID access to the residence halls has been disabled. 

Reuter Hall residents approved to stay on campus will have access to Reuter Hall.

Last modified: 03/27/2020

Will I receive a refund for room and board? expanding section

A prorated refund of the housing fees for students who have left campus will be processed during the week of April 13th.  This credit will be applied to the balance on your student account.  Any extra amount will be sent to the bank account that you have listed for direct deposit.  If you don’t have a direct deposit account on file with the university, your refund will be processed and a paper check will be sent to your home address in WINGS

 

 

Last modified: 03/27/2020

What about mail I had sent to my campus address? expanding section

USPS first class mail

All USPS and first class mail will be forwarded to students’ home address in WINGS. 

UPS and FedEx mail

Students can call the 1-800 # to see if they have their package. Please have your tracking number available. UPS and FedEx may be able to redirect the package to a home mailing address.

1 (800) 463-3339 FedEx

1 (800) 742-5877 UPS

Last modified: 03/30/2020

Is my RA around? expanding section

We will have Residence Life Staff doing daily rounds in all of the residence halls. The Resident Assistant for your floor community will not be on campus or available. Contact University Police at 608-789-9999 if you need emergency assistance.

Last modified: 03/20/2020

Will the residence halls still be cleaned? expanding section

Our primary focus will be to maintain a high-level standard of cleanliness, safety and security for all residence halls. 

Last modified: 03/12/2020

How are classes changing? expanding section

All classes will be held in online and other long-distance formats for the remainder of the semester.

All classes will be cancelled the week after spring break, March 23-27. 

Last modified: 03/19/2020

How do I check out of the residence halls? expanding section

Once you arrive to campus you can follow these instructions for completing your check out. These same instructions will also be posted on your residence hall room door. 

Last modified: 03/24/2020

What about campus housing for the summer? expanding section New
update

The summer housing application opening has been postponed until Monday, May 1.  Please check back on this date for more information about summer housing services. 

Last modified: 04/01/2020